Account Manager
Account Manager
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Job Description
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
About the Role
As an Account Manager you will be responsible for ensuring long-term commercial success and customer satisfaction for ongoing Harman programs for your customers. You will ensure adherence to customer expectations and work closely with your customer counterpart(s) to maintain and grow the existing business with healthy commercials.
Your Team
No direct reports
What You Will Do
Capture and propagate the commercial voice of customers for ongoing programs
Manage commercial agreements and drive customer negotiation for awarded business (i.e. APR CR customer claims)
Closely track customer satisfaction at all levels and drive course corrections when required
Drive to achieve commercial targets (revenue EBIT Cash Flow) for your customer programs
Receive customer change requests and lead them through an internal approval process
Drive continuity of awarded business through program extensions and follow-on programs
What You Need
Bachelors Degree in Engineering or Bachelors Degree in Business Management
5 years of related sales experience with at least 2 years in Automotive
Must have a thorough understanding of Automotive OEMs organization and processes
Thorough understanding of P&L statements business cases and quotes/contracts with automotive OEMs
Basic technical understanding of Automotive HW and SW systems
What is Nice to Have
Masters degree in Engineering or Business Management
Experience working with the applicable customer/OEM
Work experience at a Tier 1 supplier of products such as audio infotainment connectivity and ADAS
What Makes You Eligible
Be willing to travel up to 30% domestic and international travel
Be willing to work in the Novi Michigan Office.
Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
Flexible work environment allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL HARMAN Kardon AKG etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition Reimbursement
Access to HARMAN Campus Fitness Center and Cafeteria
An inclusive and diverse work environment that fosters and encourages professional and personal development
Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
Employment Type
Full Time
