Director Continuous Improvement - Perioperative Services Institute

Location:

Geisinger Office Building I (GOB I)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

Yes

Job Summary:

Responsible for driving Continuous Improvement throughout the organization and institutionalizing a sustainable long-term plan using Lean principles and methodologies and other solution tools and frameworks in concert with the organizations strategic plan; providing significant influence in creating an engaged and collaborative culture of continuous improvement. Ensures sustainability and cultural shift through development and delivery of lean skills transfer to leaders and staff. Links the strategic goals of the organization and continuous improvement focus to projects by enabling a consistent approach standardized process optimal resource management and reliable tracking of all projects and continuous improvement work. Leads and partners with interdisciplinary teams including senior leaders through a meaningful change effort that improves patient access reduces variation and achieves maximum quality.

Job Duties:

• Delivers value quickly and efficiently by leading implementation of continuous improvement and lean processes and tools where opportunities are detected and where every employee is able to participate in and recognize improvement opportunities in their activities and acts to eliminate waste and execute on solutions and projects.
• Assists management in the assessment of risks in their operations and provides assistance with the development of action plans to address risks and opportunities for process improvement as well as enhancements to the control environment.
• Develops reporting tools to keep management aware of risks that have been identified and tracks deliverables related to those risks where management has developed action plans.
• Generates demand for continuous improvement opportunities providing training and transfer of lean skills including but not limited to tiered courses and educational sessions geared specifically to leaders staff and team members.
• Leads formulation and testing of action plans during implementation and prior to management full implementation dates to ensure that management actions have been effective.
• Prioritizes continuous improvement and lean opportunities appropriately in conjunction key leaders tasked with implementing the organizations strategic plan.
• Coaches direct report improvement team members on continuous improvement and lean tools and corresponding quality tools and change management practices.
• Mentors direct reports and team members to lead and contribute to their fullest potential by incorporating a continuous improvement and lean management system.
• Directs continuous improvement and lean related strategic plan activities by targeting improvement opportunities to provide more time back to clinicians and staff members to spend with patients and members.
• Partners closely with Operations to identify opportunities through the lens of the patient and member to achieve positive impacts that will enable achievement of performance standards and productivity targets via project implementation using continuous improvement and lean methodologies.
• Assists management of operations with root cause analysis when requested or when opportunities are identified to improve the effectiveness or efficiencies of operations Assists in the coordination of meetings between operations and support services as well as the insurance operations as needed to address management actions plans complete root cause analysis or assist with implementation plans.
• Provides assistance to operations with data analysis and reporting.
• The ongoing monitoring includes the periodic and timely reporting to management to ensure they are aware of the state of compliance.
• Manages complex improvement initiatives that span multiple system areas over an extended period of time and in ongoing coordination with senior leadership.
• Provides project management guidance to operations during audit reviews during the reporting phase and action plan development.
• Develops standard key performance indicators for operations and processes to aid in transparency of operations for management.
• Reporting of key performance indicators is available to management as requested and results of periodic testing are reported.

Work is typically performed in a clinical environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Position Requires: Masters Degree and Minimum of 7 years experience Managing people processes or projects.

Caring for your health and well-being.

• Full benefits (health dental and vision) starting on day one
• Three medical plan choices including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance short-term disability and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance parental leave pay military leave pay and a free membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare eldercare & pet care. Access free legal guidance mental health visits work-life support digital self-help tools and more.
• Voluntary benefits including accident critical illness hospital indemnity insurance identity theft protection universal life and pet and legal insurance.

Education:

Masters Degree- (Required)

Experience:

Minimum of 7 years-Managing people processes or projects (Required)

Certification(s) and License(s):

Skills:

Office Administration

OUR PURPOSE & VALUES: Everything we do is about caring for our patients our members our students our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients our members our community and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one including vision dental and domestic partners. Perhaps just as important we encourage an atmosphere of collaboration cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients members and community come from a wide variety of backgrounds and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.