Seasonal Food & Beverage Supervisor

Experience the excitement of working in the entertainment industry at Canterbury Parkhome to thrilling live horse racing every summer and year-round action in our Card Casino Racebook and Events.

Canterbury Park offers competitive pay and an attractive benefits package for full-time team members. Our team members enjoy paid time off floating holidays and holiday premium pay. For eligible team members we provide a comprehensive benefits package that includes medical dental life and disability insurance; a 401(k) retirement plan with employer matching; robust wellness programs designed to promote overall health and well-being; and much more. Additional exciting perks include free admission to live racing events exclusive access to special event privileges and a wide variety of discounts at local businesses and throughout Canterbury Park. These benefits are carefully designed to not only enhance your experience at work but also contribute to a vibrant and rewarding lifestyle in the community.

Job Summary:

We provide an exciting and unique atmosphere for individuals looking to develop hospitality management skills by working in both a restaurant-style environment and a large entertainment venue. Under the general supervision of Food & Beverage Management this position will oversee Food & Beverage personnel during assigned shifts. Responsible for supporting the Companies mission vision and values by providing fun and games like no place else and adheres to the Canterbury Way by focusing on our core values.

Essential Duties and Responsibilities:

• Lead by example.
• Responsible for maintaining a high degree of hospitality as well as a positive and professional demeanor at all times.
• Creates high levels of morale fosters teamwork inspires collaboration delegates effectively and coaches and mentors direct reports for growth opportunities.
• Assist in management of all Front House Food & Beverage employees including staffing training and monitoring performance.
• Help in giving employees breaks when needed.
• Understand endorse teach and enforce the Canterbury Park mission philosophy policies and procedures.
• Maintain and safeguard the inventory of products supplies and equipment.
• Increase guest satisfaction level by delivering an improved product through associate development job engineering and quality image.
• Analyze customer compliments and complaints and follow up on them
• Maintain a positive team environment.
• Develop gain approval of and implement plans objectives and goals for area of responsibility.
• Utilization of all communication tools for effectively tracking and logging daily issues and occurrences.
• Perform all other duties as assigned.

Supervision:

• Assist with the general oversight of Food Stand Associates Bartenders and Servers

Required Qualifications:

• High School Diploma/GED OR any equivalent combination of education and/or experience from which comparable knowledge skills and abilities have been achieved.
• Must be able to interact with guests co-workers and vendors in a professional courteous manner.
• Must be adaptable versatile and tactful in dealings with the public.
• Must have basic computer knowledge.
• Ability to learn quickly and work well under pressure.
• Must be able to pass Canterbury Parks pre-employment screening which includes a criminal background check and verification of work history.
• Must be able to attain a Minnesota Racing Commission (MRC) license.

Preferred Qualifications:

• Pursuing or has acquired an Associate or Bachelor degree in in hospitality hotel or tourism management or equivalent experience in a similar industry.
• Previous supervisory experience.
• Food & Beverage industry experience
• Mature responsible dependable and able to work independently and as part of a team.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a flexible working schedule which may include days nights weekends and holidays during the live race season May September.
• While performing the essential functions of this job this position requires frequent standing walking stooping twisting and bending.
• Must be able to lift 50 pounds.

Required Experience:

Manager