drjobs Mental Health Technician, Emergency Services, Nights

Mental Health Technician, Emergency Services, Nights

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Job Location drjobs

Houston - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

At Houston Methodist the Mental Health Technician (MHT) position advances in skill and ability to care for communicate effectively and carry out delegated tasks for population-specific patients. This position functions under the guidance and supervision of the registered nurse in meeting the physiological and psychosocial needs of the patient utilizing therapeutic communication techniques. The MHT position records data and performs treatments and procedures in accordance with established policies and procedures and reports observations and patient problems to the nurse. This position is responsible for assigned non-nursing functions and practices relationship-centered care in concert with the Houston Methodist Values. The MHT position may involve travel to conduct home visits.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth dignity and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organizations vision fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS
  • Interacts with peers staff and visitors in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication to promote both work efforts and problem resolution is clear and professional.
  • Collaborates with all members of the interprofessional care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner.
  • Demonstrates teamwork by responding positively to requests for assistance to obtain optimal department results. Collaborates to foster healthy relationships in the work environment. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.

SERVICE ESSENTIAL FUNCTIONS
  • Follows the patient and family-centered care standards as directed by registered nurse. Performs treatments activities and procedures in accordance with established policies and procedures and reports observations and patient problems to the registered nurse.
  • Offers assistance to physicians patients visitors and staff as appropriate using progressive knowledge and appropriate use of hospital database such as EPIC. Ability to access information both in the department and within the hospital system to support the department and interprofessional care team as appropriate.
  • Assists with maintaining and cleaning of equipment and stocking supplies as established on assigned unit. Assists with positioning and transporting of patients.
  • Utilizes progressive skills through peer-to-peer accountability towards improving department score for patient satisfaction on unit-based scorecard.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Accurately records all aspects of care administered in the patient medical record according to established procedures. Maintains processes and updates patient records assuring all forms are properly identified with the patients name and contents are filed correctly.
  • Organizes the work flow problem-solves and manages multiple ongoing priorities with minimal supervision. Inputs errors promptly into the patient safety reporting system to improve processes and identify trends.
  • Demonstrates progressive skills towards meeting quality and safety targets on unit-based scorecard through peer-to-peer accountability focusing on the task at hand and reporting near misses.

FINANCE ESSENTIAL FUNCTIONS
  • Self-motivated to independently manage time effectively and prioritize daily tasks. Uses resources effectively and efficiently.
  • Progressively contributes towards meeting department financial targets on unit-based scorecard through timely documentation of care minimizing incidental overtime optimizing efficiency and other areas according to departmental specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Participates in department projects and shared governance activities.
  • Seeks guidance and validation of knowledge base skill level and decision making as necessary especially in areas of question from preceptor and assigned licensed personnel
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Technician.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION
  • High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of post-secondary education etc.)

WORK EXPERIENCE
  • One (1) year of previous experience as a Mental Health Technician in a psychiatric/substance abuse setting
  • Three (3) years experience as a nursing/patient care assistant with specialized training and experience in crisis management prevention in a hospital setting.

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED
  • BLS - Basic Life Support (AHA) AND
  • NVCRISIS - Nonviolent Crisis Intervention (CPI) -- (if certificate is not from Crisis Prevention Institute (CPI) 30 days to complete post date of hire) within 30 days

KSA/ Supplemental Data

KNOWLEDGE SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations
  • Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Demonstrates knowledge of court processes for detaining patients
  • Progression towards organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
  • Progression towards demonstrating time management skills
  • Ability to progress towards independence and exercise judgment in interactions with physicians interprofessional care team patients and their families
  • Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
  • Possesses basic computer knowledge. Operates multiple computer systems including electronic health records i.e. Epic and Microsoft Office (Word PowerPoint & Excel) to maintain patient information

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs Yes
  • Business professional No
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

  • On Call* No

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area Yes

Company Profile

Houston Methodist West Hospital is committed to leading medicine in West Houston Katy and surrounding communities by delivering the Houston Methodist standard of exceptional safety quality personalized service and innovation. The growing campus offers more than 200 beds 19 operating rooms and over 1500 employees with access to the most innovative medical and surgical care available including robotic and minimally invasive surgery full-spectrum heart care state-of-the-art imaging cancer care labor and delivery with a level II neonatal ICU neurology and neurosurgery orthopedics and sports medicine outpatient rehabilitation and 24/7 emergency services.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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