CCI Research Operations Specialist
CCI Research Operations Specialist
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Operations Coordinator (OC) is responsible for providing operational and financial support to the BWH Center for Clinical Investigation (CCI) for the protocols using CCI services. The OC is responsible for working with the Directors and Managers to assure success of the activities within the CCI. This position will report directly to the Operations Manager.Qualifications
Operations
Protocol Approval Process: Provide administrative support for protocol review and approval process for the CCI Administration. Responsible for tracking and supporting the overall protocol application process and maintaining all documentation.
Report/Data Collection: Responsible for accurately collecting tracking and reporting various data elements throughout the project cycle. Assist in the compilation and preparation of data as requested from internal and external constituents. Work with CCI groups to complete all reporting requirements related to the Harvard Clinical and Translational Science Center.
Ancillaries Activity: Track the CCI data as it relates to the utilization of CCI Resources
o Laboratory Ancillaries (Quest BWH STAT)
o CCI Summary Digest Management (Cost Estimate)
o CCI Core Research Services
o Maintain Pricing Compendium
Serve as a project coordinator/assistant as needed.
Financial Responsibilities
Responsible for working with Finance and Operations and the respective grant administrators to ensure that all services are billed appropriately and money is collected for services provided. Execute the creation of all CCI Core Service Invoices across various applications and systems. Assist with the quarterly Accounts Receivable volume and usage analysis.
Assist with Payroll timekeeping.
Serve as a purchasing and accounts payable contact for the CCI.
Marketing Responsibilities
Facilitate improved methods of communication within the clinical research community via email blasts website updates newsletter and other avenues
Other Administrative Responsibilities
CRC/CCI Implementation meetings
As assigned manage meetings agendas and other related activities for the CCI meetings
Liaison Role interface between CCI and PIs. Consult with investigators and study coordinators regarding resource management of CCI funds. BWH point of contact for external Lab vendor LabCorp.
In conjunction with the Directors of Finance and Operations continuously assess and improve the efficiency of systems and processes.
Obtain a working knowledge of Federal (HIPAA GCP FDA etc) State and Hospital laws regulations and guidelines governing human subject research; attends educational and professional seminars.
Assure compliance with BWH JCAHO NCRR OSHA DPH and state and federal regulations.
Undertake special projects assigned.
Perform other duties as assigned.
Education
Bachelors Degree Business Administration required or Bachelors Degree Healthcare Administration required or Bachelors Degree Related Field of Study required
Can this role accept experience in lieu of a degree
No
Experience
Experience in an administrative or operational support role 2-3 years required and Experience in a healthcare setting 1-2 years preferred. Experience in research preferred.
Knowledge Skills and Abilities
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- Excellent communication skills both verbal and written to interact with staff and stakeholders.
- Analytical skills to assess operational processes and identify areas for improvement.
- Proficiency in Microsoft Office Suite and other relevant software tools.
- Strong problem-solving abilities to address operational challenges and implement solutions.
- Ability to work independently and as part of a team in a fast-paced environment.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
