Head of Product- Clinical Experience

Head of Product Clinical Experience
Hybrid- 2x a week in Palo Alto California

The difference youll make:

At Midi Health were building the leading virtual care clinic for women navigating perimenopause menopause and other midlife health challengesand were growing fast.

Were looking for a Head of Product-Clinical Experience to lead the product vision strategy and execution for all tools and workflows that power Midis clinicians. This is a senior leadership role at the intersection of product clinical operations and engineering where your work will directly improve the care we deliver and the experience of the providers delivering it.

Youll define and drive the roadmap for clinician-facing systems from documentation and scheduling to decision support and AI-powered tools. Youll collaborate closely with teams across Clinical Operations Business Operations Engineering and Customer Experience to ensure our clinical platform is scalable intuitive and enables high-quality efficient care.

What youll do:

• Own the end-to-end product vision and roadmap for all provider-facing tools workflows and systems.

• Deeply understand clinician needs and workflows through continuous discovery feedback loops and close partnership with internal stakeholders.

• Design and launch scalable user-friendly tools that enhance care delivery streamline documentation and boost clinician productivity and satisfaction.

• Collaborate with Engineering and external vendors to ship high-impact high-quality features that integrate with Midis core platform and AthenaHealth EHR.

• Serve as the internal champion for clinician experienceensuring that product decisions reflect clinical operational and regulatory priorities.

• Explore and implement emerging technologies (including AI and LLMs) to improve the provider experience and automate manual processes.

• Mentor product managers and designers working on clinician tools.

• Define track and report on success metrics to guide iteration and improvement.

What makes you a great fit:

• 10 years of product management experience including 3 years in a senior or executive product leadership role.

• Experience in telehealth virtual care or health tech is required.

• Strong track record of building clinician-facing products ideally within or alongside EHR platforms like AthenaHealth Epic or Cerner.

• Deep understanding of clinical workflows especially in fast-paced virtual settings. You build strong relationships with clinicians and translate their insights into impactful product solutions.

• Familiarity with AthenaHealth and its APIs is a plus.

• Experience scaling complex platforms in high-growth operationally intensive environments.

• Strong grasp of provider onboarding documentation automation and clinical decision support.

• Knowledge of how AI and LLMs are being applied in healthcare and a desire to apply them meaningfully.

• Excellent communication and collaboration skillsyoure able to align diverse teams and drive clarity across functions.

• Data-informed and outcome-oriented. You move quickly and iterate with purpose.

• Passion for improving healthcare delivery and supporting clinicians with better tools.

Nice to have:

• Experience working across multi-state insurance-based clinical models.

• Background implementing AI-powered tools in care delivery settings.

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