Posting Summary
Rutgers The State University is seeking Peer Support Specialist III in the Military Services within Rutgers University Behavioral Healthcare. Under the supervision provides person centered culturally competent and consumer friendly services to individuals who contact the Call Center. Receives telephone chat and text requests for service undertakes review of the service need of the caller or consumer and responds by offering peer support and appropriate referrals and disposition. Among the key duties of this position are the following: Provides customer friendly services taking initiative in engaging individuals served in an empathic and concerned manner. Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional psychiatric or behavioral changes with may require further support. Promptly responds to all service requests. Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served. Responds to referrals inquiries and other contacts with professionals outside agencies and other parties in a professional and cordial manner.
Overview
Rutgers University Behavioral Health Care ( UBHC ) established in 1971 offers a full continuum of evidence based behavioral health and addiction services for children adolescents adults and seniors throughout New Jersey. UBHCs 1060 experienced behavioral health professionals and support staff are dedicated to treatment prevention and education. UBHC one of the largest providers of behavioral health care in the country has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient outpatient partial hospitalization screening crisis stabilization family/caregiver support community outreach and case management supportive housing supported employment prevention and consultation employee assistance programs and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police veterans active military teachers mothers of special needs children and child protective service workers. In FY2016 UBHC treated 16199 consumers had 24502 admissions and touched the lives of 19441 individual callers through peer support. In addition UBHC is the primary mental health training resource for the New Jersey departments of Human Services Children and Families and Corrections delivering 16000 trainings each year.
Required Experience:
Unclear Seniority