Senior Program Support Officer
Senior Program Support Officer
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Job Description
Job Description
Seeking a Senior Program Support Officer with experience of collaboration tools and information management systems (e.g. SharePoint Azure DevOPs).
Job details
The Program Support Officer undertakes a range of program reporting implementation and administrative activities to support the development and delivery of STEPS programs & projects in line with established project plans and objectives.
Key responsibilities
- Provide a central liaison point including managing and coordinating delivery team reporting to ensure the timely and accurate provision of reports.
- Contribute to operational efficiency by ensuring efficient operations of business processes providing administration support and coordinating reporting.
- Provide a central liaison point for delivery teams including managing internal and external enquiries such as ministerial correspondence in line with legislation and RMS policy or referring enquiries to the appropriate business representative in an efficient and timely manner
- Coordinate system and process improvements consistent application of user procedures and the integrity and maintenance of program information and record management systems to ensure best practice and continuous improvement.
- Organise meetings including arranging venues catering sending invitations and preparation of agendas and meeting documentation.
- Provide human resource and financial management support when required through the reconciliation of accounts and personnel timesheets procurement of goods and services administration of budgets and monitoring of expenses.
- Provide administrative assistance to Program Manager/s as required.
- Maintain a high level of service to stakeholders by maintaining effective relationships providing timely advice and resolutions and negotiating agreed timeframes for resolution.
Essential requirements
- Demonstrated experience in providing high level clerical and administrative services in projects.
- Demonstrated understanding and experience in supporting project/program management and the delivery of systems to support program management.
- Demonstrated capacity to exercise a high level of discretion confidentiality and political sensitivity in liaising with stakeholders.
Highly desirable experience
- Demonstrated experience in providing high level clerical administrative and or secretariat services to digital transformation projects in an agile environment.
- Demonstrated experience of collaboration tools and information management systems (e.g. SharePoint Azure DevOPs).
Contract: 12 Month with 1 x 6 months extension
Security Required: Baseline Security Clearance required
Location - Canberra based Hybrid - Requirement to work in the office 2-3 days per week
How to Apply - Please upload your resume to apply. Candidates will need to be willing to undergo pre-employment screening checks which may include ID and work rights security clearance verification and any other client requested checks
Closing date: Wednesday 16 July 2025 at 9am - Canberra time
Call Joanne Finchett onor email for any further information
Required Experience:
Senior IC
Employment Type
Full-Time
