Program Manager 5

Columbus - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Essential responsibilities include:

Serving as a business advocate evaluating information systems needs and proposing solutions to difficult and complex information system challenges

Preparing cost-benefit analysis for projects and assisting business stakeholders in prioritizing projects to maximize ROI

Ensuring that business units understand technology solutions overall solution delivery while aligning compliance with governance processes and architecture standards

Participating in IT annual budgeting and planning process for assigned business units and subsequently tracking IT spending throughout the budget cycle

Communicating with Information Technology managers to proactively define capacity to fulfill business needs with the appropriate solutions and services

Partnering with leaders both inside and outside the organization to collaborate and ensure meaningful results from Information Technology strategic initiatives

Collaborating with customers and Information Technology staff to resolve coordinate and execute the resolution of customer incidents.

Monitoring ongoing technology and training needs while keeping ODOC program areas informed of Information Technology services and solutions

Engaging Information Technology staff and/or external service providers (e.g. OIT government agencies business stakeholders) to develop comprehensive and coordinated responses

Reporting on activities communications performance monitoring and overall customer satisfaction status to Information Technology Leadership

Managing long-term ODOC program area demands for technology solutions

Coordinating Information Technology activities including planning scheduling and leading monthly steering meetings

Creating and executing communication plans for delivery of services/solutions tailoring communication appropriately for various audiences

Assisting with the continual improvement of Information Technology branding and marketing of services including services catalog and other standard documentation.

Expectations

Manage the demand side of IT governance

Apply interpersonal skills with both technical and non-technical customers

Establish and maintain strategic relationships

Partner with the ODOC program area in the development of IT solutions to meet their needs

Promote and market IT capabilities to the ODOC program area

Communicate ODOC program area needs to IT

Identify innovative solutions to create a competitive advantage for the ODOC program area

Facilitate the planning and execution of business changes through the use of technology

Define track and measure business benefits realization

Identify manage and resolve problems to improve customer satisfaction

Essential responsibilities include: Serving as a business advocate evaluating information systems needs and proposing solutions to difficult and complex information system challenges Preparing cost-benefit analysis for projects and assisting business stakeholders in prioritizing projects to ma...

Essential responsibilities include:

Serving as a business advocate evaluating information systems needs and proposing solutions to difficult and complex information system challenges

Preparing cost-benefit analysis for projects and assisting business stakeholders in prioritizing projects to maximize ROI

Ensuring that business units understand technology solutions overall solution delivery while aligning compliance with governance processes and architecture standards

Participating in IT annual budgeting and planning process for assigned business units and subsequently tracking IT spending throughout the budget cycle

Communicating with Information Technology managers to proactively define capacity to fulfill business needs with the appropriate solutions and services

Partnering with leaders both inside and outside the organization to collaborate and ensure meaningful results from Information Technology strategic initiatives

Collaborating with customers and Information Technology staff to resolve coordinate and execute the resolution of customer incidents.

Monitoring ongoing technology and training needs while keeping ODOC program areas informed of Information Technology services and solutions

Engaging Information Technology staff and/or external service providers (e.g. OIT government agencies business stakeholders) to develop comprehensive and coordinated responses

Reporting on activities communications performance monitoring and overall customer satisfaction status to Information Technology Leadership

Managing long-term ODOC program area demands for technology solutions

Coordinating Information Technology activities including planning scheduling and leading monthly steering meetings

Creating and executing communication plans for delivery of services/solutions tailoring communication appropriately for various audiences

Assisting with the continual improvement of Information Technology branding and marketing of services including services catalog and other standard documentation.

Expectations