Senior Operations Partner â Maersk E-commerce
Senior Operations Partner â Maersk E-commerce
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Salary Not Disclosed
1 Vacancy
Job Description
We Offer:
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.
At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.
Key Responsibilities
Oversee the daily monitoring of package lifecycle data to identify parcels at risk of delay.
Conduct root cause analysis for delayed shipments and ensure timely resolution.
Collaborate with Carrier Managers and Last-Mile Service Providers to mitigate delivery risks and improve service levels.
Escalate systemic issues and drive cross-functional initiatives to enhance delivery performance.
Deliver regular reports and insights on delay trends resolution metrics and carrier performance.
Supports the implementation of the operational excellence strategy and identifies and tracks key performance indicators (KPIs) to measure the effectiveness of operational excellence initiatives.
Support continuous improvement efforts through data analysis and process optimization.
Support customer experience teams with insights and resolution timelines for delayed shipments.
Required Qualifications
Bachelors degree in Logistics Supply Chain Business or a related field.
35 years of experience in logistics operations
Strong analytical skills with experience using tools like Excel SQL Power BI or similar.
Excellent communication and stakeholder management skills.
Experience working with last-mile carriers or in a network operations center is a plus.
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range: $58800-68800 *
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Senior IC
Employment Type
Full-Time
