Technical Helpdesk Support Engineer
Technical Helpdesk Support Engineer
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Job Description
Req number:
R5678Employment type:
Full timeWorksite flexibility:
OnsiteWho we are
CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Technical Helpdesk Support Engineer ready to take us to the next level! If you understand IT support hardware deployment Device Imaging & Inventory and are looking forward to your next career move apply now.Job Description
We are looking for aTechnical Helpdesk Support Engineer-Device Imaging& Inventory. This position willbeFull Time andOnsite- Gurugram (5 days a week)
What Youll Do
- Image laptops with company-approved operating systems and software packages.
- Perform initial setup and configuration of new devices.
- Maintain accurate inventory of laptops.
- Unbox label and organize new and replaced hardware..
- Ensure devices are tested and fully functional before deployment.
- Support end-users by providing ready-to-use laptops.
- Maintain and update the inventory records and device assignments.
- Run company approved disposal Images on returned laptops.
What Youll Need
- 12 years of experience in IT supporthardware deployment or related field.
- Familiarity with imaging tools ( similar) would be an added advantage.
- Basic understanding of Windows machines.
- Strongattention to detailandorganizational skills.
- Good communication andtime managementskills.
Good to Have:
- Experience with inventory management systems orticketing tools(Remedy).
Physical Demands
- Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
- Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).
Employment Type
Full-Time
