Live Chat Support
Live Chat Support
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Job Alert
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0-1years
$ 26 - 29
1 Vacancy
Job Description
This is a remote position.
Pay: $26 - $29 per hour
Responsibilities:
- Provide exceptional and timely support to clients via live chat email and phone
- Respond promptly to inquiries troubleshoot and resolve issues in a professional and efficient manner
- Act as a liaison between clients architects and project managers to ensure smooth communication and collaboration
- Escalate complex issues to the appropriate team members and follow up until resolution
- Keep accurate and detailed records of client interactions and follow up actions
- Continuously seek opportunities to improve and streamline support processes
- Maintain a thorough knowledge of our architectural services processes and projects
If you are a highly motivated and customer-oriented individual who is passionate about architecture and has strong communication and problem-solving skills we want you to join our team as a Live Chat Support. Apply now and be a part of our mission to create innovative and exceptional designs for our clients!
Requirements
Requirements:
- Bachelors degree in Architecture Business Administration or related field preferred
- 1-2 years of experience in customer service or support role
- Excellent verbal and written communication skills
- Ability to multitask and manage time effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Proficient in using live chat software Microsoft Office and CRM tools
- Knowledge or interest in architecture and design preferred
Benefits
Benefits:
- Competitive salary and benefits package
- Opportunity for growth and career advancement
- Collaborative and supportive work environment
- Exposure to cutting-edge architectural projects and industry professionals
- Paid time off and holiday observance
- Health and wellness benefits including gym membership discounts and wellness programs
Requirements: - Bachelor's degree in Architecture, Business Administration or related field preferred - 1-2 years of experience in customer service or support role - Excellent verbal and written communication skills - Ability to multitask and manage time effectively in a fast-paced environment - Strong problem-solving skills and attention to detail - Proficient in using live chat software, Microsoft Office, and CRM tools - Knowledge or interest in architecture and design preferred
Education
BSC
Employment Type
Full Time
