Maintenance Coordinator
Maintenance Coordinator
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Job Description
- East Suffolk Council Lowestoft Suffolk NR33 0EQ
- 27711 - 33366 per annum
- 37 hours per week
- Permanent
East Suffolk Council is an exciting place to work delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk CouncilsRepairs & Maintenance team as a Maintenance Co-Ordinator.
Your role:
The Maintenance Co-Ordinator is the first point of contact when our tenants need a repair to their home. They are responsible for diagnosing repairs and maximising the efficiency of the Repairs Team when booking appointments which are convenient for our customers. They are responsible for ensuring our operatives have the best information to deliver a first time fix for the majority of repairs.
The post holder will manage multiple electronic diaries scheduling both simple and complex repairs co-ordinating different trades to make sure our appointments with tenants are kept. The role requires juggling demands thought the day prioritising emergency repairs whilst scheduling in routine and planned works.
What you will need:
The successful candidate will have sound understanding of domestic property maintenance and have proven ability to work methodically follow agreed procedures and accurately record data and information.
The ability to communicate effectively to customers colleagues and suppliers is essential as well as having excellent computer literacy. 4 GCSEs including English and Maths (or equivalent) are required and thecommitment to your own development and to supporting training and development initiatives.
Why work for us
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Counciltake a look at our video and hear why our employees think it is such a great place to work (YouTube).
Here are some of the main benefits:
- Generous leave entitlement (equivalent to 25 days a year increasing to 31 days after 5 years service plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.
Find more information about what we offer in ourbenefits brochure (pdf).
The majority of our teams are working in an agile way with a mixture of home and office working depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate please contact the recruiting manager listed at the bottom of this advert.
For more information
For an informal discussion regarding this post please contact: Liam Layton on
Closing date: 21 July 2025
Interviews: 28 July 2025
How to apply
Step 1 -Read the advert and the Job Description and Person Specification (docx)
Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.
For more information check out the How to Apply section of our Career Site (URL).
Required Experience:
IC
Employment Type
Full-Time
