Coordinator, Patient Access Services
Coordinator, Patient Access Services
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1 Vacancy
Job Description
Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship development leadership programs
- And more
Description
RESPONSIBILITIES:
- The function of the Coordinator Patient Access Services is responsible for the coordination communication and training of the patient access teams for Emory Hospitals in conjunction with the training team.
- Assists (Supervisor/Manager) to define duties and responsibilities of staff; assigns work monitors progress of work and ensures timely completion of assigned tasks.
- The Coordinator Patient Access Services provides continuity during the initial and ongoing training of employees throughout the patient access teams for Emory Hospitals.
- Assists with departmental workflow as needed ensures timely registrations by staff and cross-trains in other Access Departments and Facilities.
- Maintains thorough understanding of insurance registration scheduling referrals authorizations and account follow-up.
- Provides patients with exam information. Familiar with Advance Beneficiary Notice precertification ICD-10 coding Medical Terminology.
- Maintains knowledge of departmental applications and other systems utilized by Patient Access.
- Works cooperatively with the Patient Access Leadership other patient access representatives and leadership from other departments.
- In addition the Coordinator Patient Access Services is responsible for knowing/doing all aspects of the Patient Access Representative job duties. Performs other duties as required.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Three years healthcare customer services or related job experience preferred.
- Knowledge of Medicare Medicaid and other commercial payers (HMO PPO) preferred.
- The following certifications are preferred: CHAA (Certified Healthcare Access Associate) CFC (Certified Financial Counselor) and CPAR (Certified Patient Account Representative).
- Associate or bachelor degree may be accepted in lieu of certification requirements.
- Typing skills with a minimum of 35 wpm have working knowledge of Medical terminology ICD-9/10 and CPT-4 basics Detailed-oriented effective communication skills leadership problem solving interpersonal and customer service skills.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Required Experience:
IC
Employment Type
Full-Time
