Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
Your responsibilities:
- Be the primary point of contact for customer requests representing one of the worlds most esteemed car brands
- Utilize phone calls e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services offering expert advice on a range of car-related matters
- Resolve issues as they arise addressing customers concerns in a professional and timely manner
- Turn every customer into a happy customer!
- Enjoy your time in Greece
What you will bring:
- Fluency in Spanish
- Very good use of English both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What we offer:
- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Fully remunerated training by certified instructors
- A career path within a company of more than 11.500 employees
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas