HR Operations Manager
HR Operations Manager
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Job Description
The HR Operations Manager leads the HR Operations function ensuring the seamless execution of transactional / cyclical HR activities and programs of work. This role drives operational excellence through structured planning and execution strong stakeholder engagement and continuous optimisation of systems and processes that support our people and business strategy.
Key responsibilities will also include:
- Lead develop and support the HR Operations team to deliver fast accurate and consistent HR support (e.g. contract generation store recruitment first-level queries and internal HR communications).
- Act as an escalation point for operational HR issues and escalated queries ensuring timely resolution and effective outcomes.
- Drive process improvement by identifying leading and embedding initiatives to streamline automate or simplify HR operations.
- Ensure all HR operations processes are clearly documented regularly reviewed and easily accessible to support consistency and knowledge sharing.
- Own the HR calendar and drive proactive planning and alignment of key HR activities.
- Manage HR systems partnerships working closely with IT and vendors to ensure systems are fit-for-purpose well-supported and continuously improved.
- Partner with Remuneration & Reporting to deliver accurate and meaningful HR reporting and insights to the business.
- Lead and support key HR programs (e.g. Engagement Survey Talent Cycle and Peak Trade Recruitment).
- Act as the primary business contact for HR Operations building strong relationships influencing outcomes and ensuring alignment across the broader HR team and wider business.
Qualifications :
- Experience leading HR operations / advisory centre teams in a fast-paced high-volume environment.
- Strong understanding of modern HR practices and service delivery.
- Proven ability to lead and develop high-performing teams.
- Highly skilled in simplifying and automating HR processes.
- Confident navigating systems (e.g. SmartRecruiters DocuSign and Zendesk).
- Strong project management skills.
- Strong communicator with the ability to engage influence and align stakeholders.
- Highly organised detail-oriented and able to expertly manage multiple competing priorities.
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
