drjobs Client Account Representative

Client Account Representative

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1 Vacancy
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Job Location drjobs

Santa Ana, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a motivated and detail-oriented Client Account Representative to serve as the primary point of contact for our clients. In this role you will be responsible for managing relationships resolving concerns and ensuring client satisfaction through proactive communication and strategic account support. This is an excellent opportunity for someone looking to build a rewarding career in client services with a dynamic and growing company.

Responsibilities

  • Serve as the main liaison between clients and internal departments

  • Handle day-to-day communication and account updates

  • Identify client needs and recommend tailored solutions

  • Monitor account performance and prepare detailed reports

  • Resolve client concerns and ensure issues are addressed promptly

  • Maintain accurate records of all account interactions and feedback

  • Assist with onboarding new clients and ensuring smooth transitions

  • Collaborate with sales and support teams to drive client success


Qualifications :

Qualifications

  • Bachelors degree in Business Communications or related field preferred

  • 1-3 years of experience in client service account management or customer relations

  • Strong organizational and multitasking skills

  • Excellent verbal and written communication

  • Problem-solving mindset with a high attention to detail

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office Suite and CRM tools


Additional Information :

Benefits

  • Competitive annual salary

  • Career advancement and professional development opportunities

  • Supportive and team-oriented work environment

  • Comprehensive training and onboarding process

  • Paid time off and holidays

  • Health dental and vision insurance plans

  • Retirement savings plan with company match


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

About Company

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