Machine Learning Quality Engineer
Machine Learning Quality Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
This is a Quality Engineering role and you will be working on our Machine Learning technologies. We are the Conversational AI team and we provide a comprehensive and centralized platform for automating customer interactions optimizing workflows and improving user accessibility. Conversational AI is a type of artificial intelligence (AI) that can simulate human conversation. It is made possible by natural language processing (NLP) a field of AI that allows computers to understand and process human language and Googles foundation models that power new generative AI capabilities and Machine Learning capabilities
- Experience in quality assurance and/or application development
- Strong test automation skills in Java / Python
- Hands-on experience testing large-scale production systems in Python or Java
- Excellent communication reporting and problem-solving skills
- Ability to take a project from scoping the requirements and building the test cases
- Maintain existing automation test frameworks
- Familiarity with testing AI/ML models and evaluation of the model quality
- Ability to review results from the test set and create defects based on result patterns
- Work with developers to design specific testing strategies for features being developed and automate them
- Create comprehensive test plans; execute and automate them
- Partner with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- 2 years of experience with technologies relevant to SN Quality engineering and coding skills with high-quality results.
- 2 years of experience as a Machine Learning Quality Engineer
- Bachelors degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Experience working within different automated testing frameworks including Java JUnit Python Selenium TestNG and other open-source projects.
- Experience with the agile methodology for software development teams.
- Ability to know several testing techniques (e.g. performance unit integration automated) their strengths and weakness and ability to use them to best effect - including tracking and addressing of any discovered issues.
- Ability to use tools (such as IDE debugger build tools source control ServiceNow instances profilers system administration/Unix tools) to assist with daily tasks
For positions in this location we offer a base pay of $123500 - $191500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
