Principal Value Engineer

At Freshworks we believe business software should be as intuitive and user-friendly as the apps you use every day. As a Principal Value Engineer you will play a pivotal role in shaping our strategic customer engagements scaling value selling globally and serving as a thought leader across our GTM organization.

Were looking for a consultative and analytical leader who can engage C-level audiences build complex business cases and influence decision-making at the executive level. This is a high-impact role that blends financial acumen storytelling and cross-functional leadership.

Reporting to the Director Solution Engineering you will partner closely with Sales Solution Engineering Marketing and Product teams to elevate our value-selling motions across key regions and strategic accounts

Key Responsibilities

• Lead Strategic Value Engagements: Drive high-impact discovery and value engineering initiatives with executive stakeholders at strategic accounts; act as a trusted advisor and consultative partner throughout the sales cycle.
• Develop Executive-Level Business Cases: Create ROI/TCO analyses scenario-based value models and custom C-suite presentations tailored to complex enterprise needs.
• Scale Value Engineering Globally: Contribute to the development of scalable tools frameworks and templates that enable global teams to execute value-driven sales strategies.
• Influence GTM Strategy: Partner with senior leadership across Sales Marketing and Product to infuse customer value insights into messaging positioning and product roadmap alignment.
• Coach & Mentor: Support onboarding and continuous enablement of Senior Value Engineers and cross-functional sellers on value methodologies and customer business outcomes.
• Drive External Thought Leadership: Represent Freshworks at industry events webinars and customer advisory boards to promote our value-first perspective and elevate brand credibility.
• Benchmarking & Market Insights: Leverage internal data and external research to define business benchmarks industry trends and value impact metrics that support strategic account planning.

Qualifications :

• 7 years of experience in Value Engineering Strategy Consulting Enterprise Pre-Sales or a similar role in a SaaS or enterprise software environment.
• Demonstrated expertise in building executive-level business cases with deep understanding of ROI TCO payback period and financial justification frameworks.
• Exceptional presentation and storytelling skills with a proven ability to influence C-level stakeholders across business and technical domains.
• Deep familiarity with enterprise buying cycles and B2B sales motions ideally in CRM ITSM CX or related verticals.
• Strategic thinker with strong business acumen financial modeling capability and executive presence.
• Collaborative leader comfortable working across functions in a fast-paced matrixed environment.
• High degree of intellectual curiosity resilience and a bias for action.

Additional Information :

The annual base salary range for this position is $166400 $208200 USD Variable Compensation

Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Equity may be available.

Please note this is a hybrid role that requires an in-office presence 3 days/week (Tuesday-Thursday).

Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

Yes

Employment Type :

Full-time