As Director of Food and Beverage you will oversee all food and beverage operations including restaurants bars banquets catering in-room dining and culinary services. Youll collaborate with a talented group of chefs leaders and colleagues to create world-class guest experiences deliver strong business results and cultivate an empowered high-performing team culture.
At the Chteau leadership is a shared endeavor success is built together from the kitchen to the dining room and everywhere in between.
Key Responsibilities:
1. Collaborative Leadership & Strategic Oversight
- Guide a complex multi-outlet food and beverage operation with clarity and teamwork
- Align departmental strategies with hotel objectives and Fairmont brand values
- Foster collaboration across culinary service banquet and events teams
2. Guest Experience & Brand Representation
- Deliver consistently elevated and personalized guest experiences
- Support a culture of service excellence accountability and continuous improvement
- Be visible and engaged on the floor a hands-on leader who listens and adapts
3. Team Development & Engagement
- Build mentor and retain a high-performing and motivated team
- Create an environment where colleagues feel valued heard and empowered to grow
- Lead performance conversations development planning and succession strategies
4. Culinary Experience & Innovation
- Partner with culinary and marketing teams to design creative on-trend menus and signature offerings
- Launch compelling campaigns special events and unique guest experiences
- Ensure each outlets digital and physical presence reflects Fairmonts values and the Chteaus prestige
5. Financial Performance & Operational Excellence
- Manage departmental budgets forecasts and cost controls with precision
- Identify opportunities to drive revenue and reduce expenses responsibly
- Optimize profitability in all outlets including in-room dining and events while upholding service quality
- Oversee supplier relationships and purchasing in collaboration with procurement teams
6. Safety Compliance & Brand Standards
- Ensure all food and beverage operations exceed hygiene health and safety standards
- Maintain audit readiness and compliance with corporate brand and local regulations
- Champion sustainability and responsible sourcing practices across all outlets
Measuring Success
- Guest satisfaction and loyalty in food and beverage touchpoints
- Operational profitability and margin improvements
- Team engagement retention and internal promotion
- Innovation in menu offerings service concepts and event execution
- Strong performance in internal audits safety inspections and quality reviews
Qualifications :
- Senior-level leadership experience in high-volume luxury food and beverage operations
- Expertise across restaurants bars catering banquets and culinary management
- Strong business acumen with a proven record of driving results and team development
- An authentic collaborative leadership style that values communication and inclusivity
- Proficient in hotel systems restaurant technologies and budget management
- Bilingual in French and English (spoken and written)
Why You
- You bring both vision and humility knowing that success comes from bringing people together
- You thrive in environments where tradition meets innovation
- You lead by example and proudly represent a brand thats recognized around the world
Remote Work :
No
Employment Type :
Full-time