Marketing Operations Leader - Chicago, IL
Marketing Operations Leader - Chicago, IL
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Job Description
JOB DESCRIPTION
Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic ground-breaking brands. In this role youll help us deliver better care for billions of people around the world. It starts with YOU.
The Marketing Operations Leader provides strategic leadership over the development and execution of the integrated marketing planning process within Adult & Feminine Care sector for Kimberly-Clark North America. In this role youll collaborate with external & internal agencies (media creative PR etc.) to ensure that agency business models & capabilities effectively service Kimberly-Clarks operating standards & requirements and ensure that all agencies are collaborating to support a cohesive channel-agnostic view of consumer-centric planning & execution. This position also requires collaboration with internal brands and marketing teams to drive the operating model for both annual planning and responsive activation & optimization of brand marketing plans including the development of key standards tools timelines and best practices. This position requires broad understanding of marketing processes common agency deliverables and budget management. To be successful in this role the selected candidate will need to have a proven history of building high-functioning cohesive inter-agency teams as well as practical experience with integrated execution to enable effective decision making.
In this role you will:
Manage the sector-level operating rhythm leading key marketing processes such as annual planning.
Lead the implementation of new marketing capabilities or processes at the sector level when needed
Oversee project delivery at the sector level working in partnership with Project Management
Manage sector-level internal and external collaboration ensuring cross-functional teams are brought in at the right points throughout the project life cycle
Oversee the creative production process in partnership with external resources ensuring best practices are followed and talent renewals are managed appropriately
Lead the development of agency scopes of work optimizing staffing models and individual role archetypes.
Drive cost efficiencies by negotiating project-based agency scopes as business needs require.
Drive the mid-year and end-of-year agency performance evaluation cycle collaborating across sectors and with Procurement to ensure timing and schedule alignment. Single point of contact to coordinate brand and agency feedback.
Serves as point of contact with sector-level agencies to assist in resolving agency conflicts or performance inclusive of agency talent. Guide brand teams and agencies on staffing concerns.
If new/additional agency resources are required the Marketing Ops Manager will research options in partnership with Global Marketing Operations and Procurement. Responsible for operational training with new agency.
Provide leadership support to the Financial Coordinators and brand marketing teams to ensure effective financial tracking reporting and compliance with all internal and external financial controls & requirements.
Additional Qualifications/Responsibilities
About You
You perform at the highest level possible and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability inclusion wellbeing and career development.
You love what you do especially when the work you do makes a difference. At Kimberly-Clark were constantly exploring new ideas on how when and where we can best achieve results. When you join our team youll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center. To succeed in this role you will need the following qualifications:
Minimum of 8 years of experience in marketing programs across multiple platforms on agency or client side
Client-facing experience and agency experience
Deep understanding of marketing processes common agency deliverables and budget management.
Strong operations management experience across complex organizations including project management abilities in a leadership role
Ability to self-manage while managing assigned teams and projects under tight deadlines
Ability to expertly handle multiple project and priorities working with various internal and external partners and organizational levels
Proficient with MS Office applications (Outlook Word Excel PowerPoint)
Preferred Qualifications:
Experience in marketing and operations management
Strong project management abilities in a leadership role
Self-motivated and willing to expand knowledge
Strong Agency Management experience
Salary Range:USD
Employment Type
Full Time
