Housekeeping Associate
Housekeeping Associate
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Job Description
What are we looking for
A Housekeeping Associate serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow:
University / Pre-university education.
At least 1 year of administrative work experience.
Good written and verbal skills.
Fluent in English to meet business needs advantageous.
Good knowledge of Housekeeping offices daily operation.
Proficient in Microsoft Office housekeeping Opera andOnQsystems.
Actively listen to others and build on good ideas.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never forget. In addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
The Housekeeping Associate is responsible for the day to day administrations cooperating with the Housekeeping team and other departments in terms of guest service.
What will I be doing
As the Housekeeping Associate you will be responsible for performing the following tasks to the highest standards:
Log all calls and distribute tasks to relevant team members / departments.
Assist the Assistant Executive Housekeeper with Housekeepings store management.
Submit the purchase order to maintain housekeeping supplies at par levels.
Assist Room Attendants and Floor Supervisors with guest requests problems and room availability etc.
Attend briefings for Room Attendants and Turndown Attendants ensuring that all relevant information is delivered to them.
Ensure the safety of keys and work phone during operation.
Sign in at the start of a shift and sign out at the end of the shift.
Manage all lost and found items records storage and issue management following standard procedures.
Handle the departments records for monthly attendance right attendance annual leave sick leave no-pay leave etc.
File all Housekeeping documents properly.
Assist the Assistant Executive Housekeeper with monthly tracking records where required.
Adhere to the hotels policies and procedures Hilton code of business conduct the hotels team member handbook security and emergency policies and procedures.
Perform any duties assigned by the Management team deemed necessary.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Required Experience:
IC
Employment Type
Full-Time