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Company overview:
TraceLinks software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making. It reduces disruption to the supply of medicines to patients who need them anywhere in the world.
Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably.
Position Overview
At TraceLink the HR Business Partner plays a critical role in aligning our people strategy with business needs to help teams thrive and perform at their best. As a key partner to managers and leaders within our global Sales Marketing and Commercial Operations organizations you will support the development and implementation of people strategies that drive team effectiveness talent development and a culture of engagement and performance. This is a hands-on collaborative role reporting to the Senior Director of HR Business Partners.
This role is ideal for someone who is business-savvy solutions-oriented highly collaborative and passionate about enabling great leadership and strong teams. Youll be working closely with HR centers of excellence (L&D Talent Acquisition Compensation People Ops) as well as international HR colleagues in a dynamic and growing company.
Key Responsibilities
Partner with managers and mid-level leaders to understand business goals and translate them into aligned HR programs and priorities.
Provide guidance on organizational structure team development and workforce planning.
Coach leaders on people management employee engagement and performance practices.
Manage employee relations matters including performance conversations conflict resolution and investigations ensuring alignment with TraceLinks values and compliance requirements.
Support annual HR programs including performance management talent reviews succession planning and compensation cycles.
Analyze people-related data and trends (e.g. attrition engagement promotions) to inform decisions and recommend improvements.
Collaborate with L&D to identify skill gaps and support leadership and team development initiatives.
Work with the Compensation team to ensure equitable pay practices help evaluate roles and support promotion processes.
Partner with Talent Acquisition to support hiring aligned to business needs and culture.
Help foster a collaborative and inclusive work environment supporting TraceLinks leadership principles and commitment to continuous learning and improvement.
Skills and Qualifications
Bachelors degree in Human Resources Business Psychology or a related fieldor equivalent practical experience.
68 years of progressive HR experience preferably in high-growth technology or SaaS organizations.
Experience supporting Sales Marketing or other customer-facing functions is a plus.
Demonstrated ability to build relationships influence without authority and offer sound judgment in employee-facing matters.
Working knowledge of core HR disciplines such as employee relations performance management and compensation.
Strong analytical skills with the ability to interpret data and translate insights into action.
Effective communicator with strong facilitation listening and writing skills.
Comfortable working in a dynamic fast-paced environment and partnering across global teams.
Solid understanding of U.S. labor laws; familiarity with global HR practices is helpful.
Willingness to work onsite in our Wilmington MA office five days a week with flexibility for personal or family matters as needed.
Please see the Tracelink Privacy Policyfor more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact .
Full Time