Position Title: Front Desk Executive (FDE)
Location: Podar International School Gwalior
Reporting To: School Principal / Admin Head
Employment Type: Full Time
Job Summary:
The Front Desk Executive will be the first point of contact at the school responsible for managing front office operations handling visitors and phone calls supporting administrative activities and ensuring smooth communication between parents staff and management.
Key Responsibilities:
- Greet and assist visitors parents and students courteously.
- Manage incoming and outgoing calls emails and correspondence.
- Maintain visitor records and issue visitor passes.
- Provide accurate information about school procedures admissions and policies.
- Coordinate with various departments for timely communication and support.
- Assist in the admission process by guiding parents and collecting necessary documentation.
- Maintain front office records stationery and files in an organized manner.
- Support administrative and clerical tasks as assigned by the Principal/Admin Head.
- Handle daily attendance records and student late arrivals if assigned.
- Ensure the front office is neat professional and welcoming at all times.
Qualifications & Requirements:
- Minimum Graduate (any stream).
- 12 years of experience in front office or customer service roles (preferably in school/educational setup).
- Good command of English and Hindi (spoken and written).
- Proficient in MS Office and basic computer operations.
- Polite presentable and with a professional attitude.
Preferred Skills:
- Strong communication and interpersonal skills.
- Multitasking and time management abilities.
- Confidentiality and discretion.
- Conflict resolution and problem-solving capabilities.
Contact-HR-Vinay-
Required Experience:
Junior IC