Sales Effectiveness Technology Manager

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to create truly unique and valuable offerings to our customers. Weve continually refined transformed and perfected our approach to our business creating a language that has become standard in our industry for our customers and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers our employees and investors. By equipping the brightest minds with the best resources available we provide an invaluable edge in real estate.

is reimagining the home search experience for consumers and agents alike. We are empowering people to discover homes share insights and make connections on their terms disrupting a multi-billion industry.

Already one of the fastest growing real estate portals in the industry we are driven to be #1. Just ask Brad Bellflower Chief Change Officer at . After its acquisition in 2014 quickly turned into the most popular place to find a place. Proven success at the highest level and were doing it again with the new .

is a CoStar Group company with 20 years experience in leading and growing digital marketplaces. We pride ourselves on continually improving innovating and setting the standard for property search and marketing experiences. With were building a brand on the cusp of defining the industry. Were looking for big thinkers high achievers and creative professionals ready to influence a new age of homebuying within a tried-and-true award-winning company.

Role Description:

is seeking a skilled Technology Manager to join our Sales Effectiveness team. Sales Effectiveness oversees a broad range of functions including implementing coaching and training programs establishing standardized sales practices and business processes implementing efficiency tools and working cross-functionally with marketing product and IT teams to deliver exceptional customer experiences.

As part of the Sales Effectiveness team you will be responsible for proactively identifying areas for improvement in sales team effectiveness and efficiency and then researching implementing and managing technical tools and solutions to drive efficiency and revenue growth identifying opportunities for automation and the use of technology to improve processes coordinating with IT to adapt internal technology to best support the sales go-to-market approach and owning the strategy for getting the most benefit out of our existing technical infrastructure. Youll identify ways to make the sales team more effective and efficient at scale leveraging process design and technology strategies (e.g. AI introduction CRM improvements).

You will directly contribute to some of the most impactful programs driving the success of our fast-growing team of 500 sales representatives.Join us at and contribute to the growth of a dynamic high-performing team dedicated to delivering exceptional results!

Skills and Abilities:

• Eagerness to gain in-depth product and market knowledge to inform decision-making as well as in-depth knowledge on the sales process and go to market approach to identify improvements

• Comfortable working cross-functionally with Sales IT Marketing Product and external vendors

• Experience in fast-paced high-growth environments where you have successfully led initiatives to drive measurable outcomes

• Comfortable engaging with senior leadership and executives to communicate project updates results and recommendations

• Strong problem-solving skills

• Process design and documentation for sales and servicing

• Ability to leverage data insights and team best practices to design actionable solutions

• Originating work products from scratch

• Proactive problem-solver with a hands-on results-driven approach

• A can-do attitude strong work ethic sense of urgency and willingness to figure out what it takes to win and mobilize against the vision

• Comfortable working autonomously and making decisions amidst ambiguity

• Desire to be a part of a fast-paced dynamic environment and be able to adapt quickly to changing priorities while maintaining a high level of productivity

• Strong organizational skills are essential with the ability to manage multiple tasks and projects prioritize effectively and maintain attention to detail

Key Responsibilities:

• Own the lifecycle of sales technology tools including CRM integrations enablement platforms automation tools and AI-powered solutions

• Identify gaps and recommend new tools or enhancements that improve sales workflows productivity and reporting

• Manage relationships with third party tool vendors and internal teams such as IT product and marketing to ensure smooth implementation maintenance and troubleshooting

• Build or improve automated processes that reduce manual effort for the sales team

• Stay ahead of emerging trends in sales tech automation and AI; drive adoption of relevant innovations

• Lead initiatives from strategy phase through execution including defining objectives success criteria and outcome metrics design of solutions change management education and implementation

• Manage project timelines including holding internal teams and stakeholders accountable for deadlines clear input and direction

• Regularly communicate progress on projects and tasks promptly flagging any potential risks or challenges and seek clarification as needed to foster an open line of communication and collaboration

• Analyze current operations to identify areas for improvement applying process improvement and problem-solving strategies. Develop and implement solutions which may include improvement of existing technical infrastructure implementation of a new solution or other innovation to existing workflows

• Develop and deliver high-quality documentation presentations and other materials to support initiatives tailored to specific audiences

• Bring creative ideas to brainstorming sessions and ad-hoc projects

• Utilize data and analytics to measure the success of new programs and initiatives

Basic Qualifications:

• Bachelors degree from an accredited not-for-profit University or College

• A track record of commitment to prior employers

• 3 years of experience in sales enablement operations product management sales or consulting or related field with a focus on sales technology

• Hands-on experience with sales tools such as Salesforce Gong Outreach or similar platforms

• Understanding of process automation integrations and AI-powered tools in a sales context

• Proficient in Microsoft Office (Excel Word PowerPoint)

Preferred Qualifications:

• Experience working with large sales or operational teams in high-growth settings

• Experience leading technology implementation projects

• Experience integrating multiple sales and marketing systems (e.g. CRM enablement platforms)

• Exposure to AI-powered tools used in sales workflows (e.g. conversational intelligence automated follow-ups lead scoring)

• Certification in Salesforce HubSpot or other major sales platforms

• Understanding of data governance tool administration and security best practices

• Previous experience partnering closely with IT and vendor partners to manage user experience integrations and business requirements

• Working knowledge of APIs data syncing and technical troubleshooting (no coding but technical fluency is a plus)

• Detail-oriented and able to execute multiple projects at various stages of development

• Ability to multi-task and prioritize projects based on urgency

• Ability to work independently on assigned tasks as well as to accept direction on given assignments

• Excellent time management communication and organizational skills

WHATS IN IT FOR YOU

When you join CoStar Group youll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training tuition reimbursement and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life legal and supplementary insurance

• Virtual and in person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent) with yoga studio Pelotons personal training group exercise classes

• Access to CoStar Groups Diversity Equity & Inclusion Employee Resource Groups

• Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However please note that CoStar Group is not able to provide visa sponsorship for this position.

#LI-KC3