Project Support Coordinator
Project Support Coordinator
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Job Description
Details:
Job Title: Customer Outreach Support
Location: Remote (Home Office Required)
Salary Range:$20$25 per hour
Start Date: ASAP (after due diligence)
Employment Type: Full-Time Contract
Schedule Options:
Location: Remote (Home Office Required)
Salary Range:$20$25 per hour
Start Date: ASAP (after due diligence)
Employment Type: Full-Time Contract
Schedule Options:
- Four 10-hour days
- Five 9-hour days and one 4-hour day
- Five 8-hour days
Core Work Hours: MondayFriday start time between 7:00 AM 8:00 AM; core availability 7:00 AM 6:30 PM
Position Overview
PTS Advance is seeking a Customer Outreach Support professional to assist our clients design and construction teams on overhead and underground powerline projects. The initial focus will be on NJUNS (National Joint Utilities Notification System) report verificationan assignment involving coordination of utility data document verification and customer information systems. This role will support communication between the client internal teams and external stakeholders while managing documentation through a variety of platforms.
Key Responsibilities
Duties will vary by assignment and may include the following:
- Provide project information and materials to outreach specialists
- Research public records and customer databases to determine property and ownership information
- Prepare send and track easement documents
- Manage written correspondence through client systems
- Use GIS tools and mapping programs for location verification
- Utilize Bluebeam and Excel for document viewing tracking and reporting
- Enter and verify project data in SharePoint and other systems
- Support verification of existing electrical equipment in project areas
- Review project designs and report inconsistencies
- Track and report progress through weekly or monthly production updates
- Communicate clearly with internal teams customers and client representatives
- Follow company safety procedures and contribute to a safety-first culture
- Ensure information security and confidentiality
- Meet weekly objectives and optimize productivity based on priorities set by management
Minimum Qualifications
- Proficient in Microsoft Excel Word and Outlook
- Experience with GIS tools; mapping proficiency required
- Comfortable working in platforms like SharePoint and Bluebeam
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced setting
- Basic understanding of process flows and workflow tools
- Quick to learn new software and systems
- Strong verbal and written communication skills
- Able to work independently and as part of a collaborative team
- Home office setup with a quiet professional environment
Physical Requirements
- Prolonged periods of sitting or standing
- Frequent use of a computer and standard office equipment
Additional Requirements
- Must pass a drug screening and driving record check
- Employment verification and reference checks may be conducted with client approval
- An Excel skills test will be administered during the hiring process
About the NJUNS Assignment
The initial project centers around NJUNS a coordination platform for managing utility pole sharing and infrastructure use. Familiarity with utility workflows is helpful but not required. Training will be provided on all necessary systems and tools.
The initial project centers around NJUNS a coordination platform for managing utility pole sharing and infrastructure use. Familiarity with utility workflows is helpful but not required. Training will be provided on all necessary systems and tools.
#INDE
Required Experience:
IC
Employment Type
Contract
Key Skills
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