drjobs SPM Service Support

SPM Service Support

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1 Vacancy
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Job Location drjobs

Louisville, KY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

  • Administer and support the Service Portfolio Management (SPM) module within the ITSM platform
  • Ensure accurate configuration data integrity and proper user access management
  • Support integrations between SPM and related ITSM/PPM modules
  • Provide first-line support issue resolution and troubleshooting for SPM-related inquiries
  • Collaborate with IT stakeholders to enhance service delivery and portfolio visibility
  • Apply strong domain knowledge in IT Project and Portfolio Management (PPM) within the context of SPM
  • Support demand management service lifecycle tracking and service value realization
  • Align services with strategic business priorities and ensure governance across the service portfolio

Employment Type

Full Time

Company Industry

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