Telle-caller for Sales
Telle-caller for Sales
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Job Description
Job Title: Tele-caller for Sales
Company Overview:
Fashion TV India is a leading brand in the fashion and lifestyle industry known for delivering the latest trends and style inspirations to its audience. Our mission is to empower and engage fashion enthusiasts through innovative programming and high-quality content. We value creativity diversity and excellence fostering a culture that encourages inclusivity and collaboration. Join us in representing the vibrant world of fashion and help us connect with our customers through exceptional service.
Role Responsibilities:
- Conduct outbound calls to potential customers to promote Fashion TV India products.
- Engage with customers to understand their needs and recommend suitable solutions.
- Manage and maintain customer databases with accurate information.
- Meet or exceed monthly sales targets and KPIs.
- Provide clients with information about promotions and current offers.
- Follow up with leads generated from marketing campaigns.
- Resolve customer inquiries and complaints professionally.
- Maintain call records and update management on progress.
- Collaborate with the sales team to devise effective sales strategies.
- Participate in training sessions to improve skills and product knowledge.
- Provide feedback to management on customer trends and preferences.
- Utilize CRM tools to track interactions and sales performance.
- Assist in the development of scripts and strategies for cold calling.
- Identify upselling opportunities during conversations.
- Ensure compliance with company policies and regulations while conducting calls.
Qualifications:
- High school diploma or equivalent required; bachelor s degree preferred.
- Proven experience in tele-sales or telemarketing is desirable.
- Exceptional verbal and written communication skills.
- Strong customer service and sales skills.
- Ability to work in a fast-paced environment and handle rejection.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong organizational and time management skills.
- Ability to collaborate effectively within a team.
- Basic understanding of sales tactics and techniques.
- Ability to adapt communication style to different clients.
- Willingness to learn new products and services quickly.
- Strong problem-solving skills to address customer issues.
- Detail-oriented with strong analytical skills.
- Ability to multitask and prioritize tasks efficiently.
- Positive attitude and professionalism when interacting with clients.
Join Fashion TV India as a Tele-caller for Sales and become a vital part of our dynamic team. Leverage your skills to make a difference in the fashion industry while contributing to our brands mission.
sales,customer service,crm software,telemarketing,tele-sales,microsoft office suite,time management,sales tactics,sales skills,communication,organizational skills,written communication,team collaboration,problem-solving,crm,verbal communication,analytical skills
Employment Type
Full Time
