Spa Receptionist
Spa Receptionist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Spa Receptionist
This position serves as the first point of contact for spa guests providing exceptional service through efficient booking welcoming guests and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.
- Greet guests warmly and assist with check-in appointments and inquiries.
- Manage spa reservations through phone email and in-person requests.
- Provide detailed information about spa treatments services and promotions.
- Maintain accurate guest records and process payments efficiently.
- Ensure the reception area is clean organized and welcoming.
- Handle guest complaints and feedback professionally.
- Support spa team members with administrative tasks and scheduling.
- Monitor and maintain front desk supplies and inventory.
Qualifications :
- High school diploma or equivalent; certification in hospitality or customer service is a plus.
- Minimum of 2 years of experience in a receptionist or front desk role preferably in a spa or luxury hotel.
- Excellent communication and interpersonal skills.
- Proficiency in using reservation systems and Microsoft Office.
- Strong organizational and multitasking abilities.
- Fluency in English; additional languages such as Arabic Russian are an advantage.
- Knowledge of spa services treatments and products.
- Experience in cash handling and POS systems.
Additional Information :
Your team and working environment:
We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements such as work permits.
Only Turkish or candidates which able to communicate in Turkish will be hired.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
