Operations Manager
Operations Manager
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Job Description
Reporting to the Operations Director the Operations Manager will have overall day to day management responsibility for the Warehouse operation along with the requirement to deputise for the Operations Director as necessary. Maximising site operational performance by providing a strong ethos of leadership and colleague engagement having complete understanding of the operation and closely managing Partner requirements ensuring that KPIs are consistently achieved.
Working hours: Monday to Friday 40 hour week (Flexibility required to meet demands of the business).
Key Duties of a Operations Manager:
- Oversee day to day operations liaising with drivers customers and office-based colleagues.
- Direct reports of 10 operations office staff which include probation reviews & appraisals.
- Direct reports of 50 drivers managed in conjunction with the Transport Manager.
- Ensure effective communication across the shifts so all areas of the operation are aware of the transport and resource plans.
- Recruit and onboard your team which include interviewing training and setting objectives and/or PDPs.
- Develop strategic operating plans that reflect the longer-term objectives and innovate the operation.
- Manage all KPI performance and provide KPI reports to your line reports on a timely basis.
- Represent the company to customers and professional associations.
- Seek out opportunities for expansion and growth by developing new business relationships.
- Ensure that freight is processed in line with client SLAs; review volume forecasts and ensure adequate resources are in place and ensure daily performance reports are produced.
- Ensuring that cost control is maintained in line with budget responsibilities.
Qualifications :
- Logistics Distribution background with previous experience of running a depot operation.
- Previous Operational Management experience.
- Experience of leading managing and motivating a large team.
- Budget and productivity management.
- Knowledge of working to Health & Safety standards.
- A highly confident and proactive individual able to represent the Company and customers.
- CPC National is desirable.
- Effective communication skills and commercially aware.
- Excellent knowledge of MS Packages: Office Word and Excel.
Additional Information :
As part of our drive to make The Pallet Network a great place to work we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success which is why we offer a wide range of benefits which include:
- Annual Leave Holiday entitlement of 28 days inclusive of bank holidays.
- Pension scheme 5% employee and 3% employer.
- Life Assurance - x 2 your annual salary.
- Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days 365 days a year
- Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year special recognition and long service awards.
- Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
