Managed Services CMS_ Specialist - Network/Firewall Admin - Operate
Managed Services CMS_ Specialist - Network/Firewall Admin - Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
Managed ServicesManagement Level
SpecialistJob Description & Summary
At PwC our people in infrastructure focus on designing and implementing robust secure IT systems that support business operations. They enable the smooth functioning of networks servers and data centres to optimise performance and minimise downtime.Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring troubleshooting and implementing industry leading practices for cloud-based systems.
You are a reliable contributing member of a team. In our fast-paced environment you are expected to adapt take ownership and consistently deliver quality work that drives value for our clients and success as a team.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives needs and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen ask questions to check understanding and clearly express ideas.
- Seek reflect act on and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
Network Administrator
Network Engineer will be responsible to implement maintain and support clients network infrastructure. The candidate will be part of a systems engineering team that is responsible for designing and developing scalable maintainable highly available network architectures that meet business objectives and SLAs.
Responsibilities
- Palo Alto Firewall Global Protect Next Generation Threat protection features Panorama
- Palo Alto Prisma Cloud (SSPM CASB SASE DLP modules)
- Strong in Security concepts - VPN (IPSEC / SSL)
- Configure and install various network devices and services (e.g. routers switches firewalls load balancers VPN QoS)
- WAF technologies (Imperva)
- AWS Cloud - Basic Networking VPNs Direct Connect WAF Load Balancers
- Zscaler awareness (ZIA/ZPA) solutions
- Strong in TCP/IP concepts HTTP DNS DHCP and general networking and infrastructure support protocols
- Perform network maintenance and system upgrades including service packs patches hot fixes and security configurations
- Monitor performance and ensure system availability resource utilization trending capacity planning and reliability
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness approval and success of changes made to the network infrastructure
- Liaise with vendors and other IT personnel for problem resolution
Other requirements:
- Candidate should be willing to work in Night shift and Rotational Weekend On-call support.
- Candidate should have in-depth technical understanding and SME level knowledge in Security products
- Expert in Palo Alto solutions (NGFW Prisma cloud Global protect) Illumio and Imperva WAF
- Strong analytical and communication skill and ability to handle Client leadership in Technical and troubleshooting bridge calls
- Ability to work and support on Service management tools like Service Now.
- Experience in handling Incident management Change management problem management adherence to SLAs RCA etc.
Qualifications:
- Bachelors degree in Computer Science or related technology field preferred
- Minimum of 4 years of hands-on experience on Networking concepts and troubleshooting.
- Deep understanding of networking protocols (e.g. IPSEC HSRP BGP OSPF 802.11 QoS)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring network diagnostic and network analytics tools
- CCNP or higher (CCIE and/or CISSP highly valued)
- Strong working knowledge of ITIL principles and ITSM
- Current understanding of industry trends and methodologies
- Outstanding verbal and written communication skills
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Amazon Web Services (AWS) Cloud Administration Cloud-Based Service Management Cloud Compliance Cloud Engineering Cloud Infrastructure Cloud Infrastructure Architecture Design Cloud Infrastructure Optimization Cloud Migration Cloud Operations (CloudOps) Cloud Performance Optimization Cloud Service Delivery Cloud Strategy Communication CrowdStrike Dynatrace APM Emotional Regulation Empathy FinOps Operating Model Google Cloud Platform Inclusion Infrastructure Management 12 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Unclear Seniority
Employment Type
Full-Time
