Content Validation, Regulated Learning
Content Validation, Regulated Learning
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Job Description
Job Summary
Job Description
What is the opportunity
Join the RBC Regulated Learning team where youll play a critical role in designing and delivering compliance-focused learning solutions. As a key member of our team youll collaborate with stakeholders to identify regulatory training needs and develop innovative engaging programs that drive employee knowledge and behavior. Working in an agile environment youll have the opportunity to rapidly design test and iterate on learning solutions that meet the evolving needs of our organization. If youre passionate about learning compliance and collaboration we invite you to join our dynamic team and contribute to the success of RBC.
What will you do
- QA testing and validation of basic learning content supplied by vendors or business-anchored learning on Workday Learning.
- Monitors and verifies that quality activities are in line with control procedures. Using established guidelines tests content for functionality and accessibility standards. Supports troubleshooting with LSA resources. Provides insight on recommended fixes for vendor partners when necessary.
- Review vendor outputs provide insight on recommended fixes and review RBC branding standards.
- Create and maintain Workday Learning courses audiences and campaign based on approved business requirements.
- Collaborate across the team and business partners to ensure consistent application of existing standards and best practices for the regulated learning portfolio.
- Upload and manage content for testing.
- Ensure course content and materials are stored and maintained on relevant systems and platforms are per practice.
What do you need to succeed
Must Have
- Attention to detail very important
- Ability to effectively prioritize projects
- Knowledge and skill set for testing using screen readers (i.e. JAWS 2023)
- Analytical skills
- Advanced MS Suite (Word Excel SP) skills
Nice to Have
- Workday Learning experience (campaigns audiences programs etc.)
- Previous experience in a regulated industry (i.e. Financial Services)
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic collaborative progressive and high-performing team
Job Skills
Accessibility Testing Analytical Thinking Application Testing Decision Making Detail-Oriented Documentations Group Problem Solving IT Quality Assurance Microsoft Office Predictive Analytics Process Control Programming Languages Test Automation Workload PrioritizationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Employment Type
Full-Time
