Training Content Developer
Training Content Developer
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PHP 5 - 5
1 Vacancy
Job Description
This is a remote position.
- 40 hours a week
- Monday to Friday 8am to 5pm EST with one hour of unpaid break
Scope:
- Work closely with internal engagement managers and professional services team
- Handle significant backlog of training content creation
- Support multiple client implementations simultaneously
- Eastern Time Zone alignment preferred with morning overlap requirements
- Long-term role with expectation of growth into multiple similar positions
- Develop comprehensive training materials including videos step-by-step guides and Tango walkthroughs for software implementations
- Create social media-style content and animated GIFs for internal communication platforms (Jabber Connect etc.)
- Collaborate with engagement managers to understand project requirements and training objectives
- Film and produce training videos for new software features and functionalityDevelop internal control training materials including scenarios for ca
- sh handling procedures and compliance requirements
- Serve as first point of escalation for training-related support inquiries via email
- Transform technical project specifications into user-friendly training content
- Create internal advertising materials to promote new features and processes within client organizations
Requirements:
- Experience in instructional design or training content development is a big plus
- Proficiency with video production and editing tools
- Ability to create step-by-step documentation and visual guides
- Strong written and verbal communication skills
- Experience with training software platforms and learning management systems
- Ability to work independently and manage multiple training projects simultaneously
- Understanding of business processes and software implementations
- Customer service orientation for handling support inquiries
- With HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
Required Skills:
.
Required Education:
s
Employment Type
Full Time
