Bilingual BDC Agent
Bilingual BDC Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join Team Gillman Where Teamwork Drives Success!
For over 80 years Team Gillman has proudly served the Houston area with a steadfast commitment to customer satisfaction employee development and a culture rooted in respect integrity and excellence. Were currently seeking a **bilingual (Spanish-speaking) BDC Agent to join our high-performing Volkswagen team.
Position Summary
As a BDC Agent you will represent Team Gillman Volkswagen as the first point of contacthandling customer communication to schedule appointments and drive dealership traffic. This role involves frequent interaction via phone email and text making fluency in Spanish and English essential.
Key Responsibilities
- Manage inbound and outbound calls for service and sales appointments
- Respond promptly and professionally to internet inquiries
- Maintain accurate CRM records
- Follow up with prospective and current customers
- Meet established daily weekly and monthly goals
Qualifications
- Fluent in Spanish and English (spoken and written)
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Prior experience in a BDC call center or dealership setting is a plus
- High school diploma or equivalent
- Detail-oriented with strong computer and typing skills
What We Offer
- Competitive compensation
- Paid training and continuous support
- Medical dental and vision insurance
- 401(k) with company match
- Growth and advancement opportunities within Team Gillman
- Paid Vacation after 1 year
Apply Today
If youre ready to join a respected family-owned dealership that values its employees and customers wed love to hear from you. Apply in person or send your resume to
About Team Gillman
Since 1938 and with over85years of success Team Gillman has been a family-owned and operated group of automobile dealerships. The business was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Franks son Ramsay Gillman continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now owned and operated by Ramsays son Chris Gillman Team Gillman has dealerships in Houston Kingwood & Rosenberg representing Acura Honda Mazda Subaru Chevy and Volkswagen. Success has not altered the organizations founding principle. Every employee in every Team Gillman dealership knows customer service is paramount. And they understand continued prosperity as well as future growth depends upon maintaining this long-established tradition of excellence.
Required Experience:
Unclear Seniority
Employment Type
Full Time
