Apprenticeship - IT Support & Applicative - F/M

Sparteo is an independent suite of AI-powered advertising technologies built on sustainable sovereign infrastructure.

Since 2018 weve been reshaping programmatic advertising to make it faster more transparent and more profitable by building the most direct path between publishers and advertisers.
But we dont stop here: wherever attention lives on the web in apps on CTV and beyond our mission is to monetize audiences across every device. Our data-driven tech delivers 30% higher revenues for our clients on average than traditional solutions.

Our Solutions:

Actirise: the display tech designed for performance
FastCMP: the consent management platform specifically designed for business purposes
Meetscale: the most advanced SSP for Publishers and Ad Networks
Viously: the ultimate all-in-one video tech solution
Voxeus: the audio distribution and monetization technology

Behind Sparteos growth is a team of 100 talents across 11 countries united by a shared ambition to redefine the future of digital advertising.

Our dedication has placed Sparteo among the most dynamic tech players in Europe:

• FT1000 ranking Among the fastest-growing European companies in 2024 & 2025
• The Europas Featured in the list of 100 hottest startups
• Pixalate Ranking #1 Web SSP in France with our Actirise solution overtaking Google AdExchange

These milestones are just the result. What truly sets us apart is how we work: at Sparteo we dont settle we act.

• We are hungry: Always pushing for better never settling for average.
• We are data-obsessed: Facts guide us not assumptions not egos.
• We think as one: Collective goals come before personal wins.
• We trade off: We simplify prioritize and go for high-impact results.
• We solve problems: We own challenges and turn ideas into action.
• We say what we do: Radical transparency is how we grow no fluff no hiding
  

Discover our journey products and culture on our website

Your Job

Ensure the operational excellence of Sparteos internal IT environment by managing the daily support tools access and technical documentation. Your mission: to keep our people efficient secure and well-equipped. To specify :

1. IT Support & User Assistance

• Handle Level 1 & 2 support tickets (incidents access issues tool malfunctions).
• Provide technical assistance across all SaaS tools used internally.
• Deliver responsive high-quality support to ensure employee satisfaction.

2. Onboarding & Offboarding

• Set up hardware accounts and software for newcomers.
• Ensure a smooth departure process with proper revocation of access and device handling.
• Standardize and improve onboarding checklists and IT documentation.

3. IT & Application Fleet Management

• Track all IT assets: laptops accessories mobile devices.
• Administer user accounts roles and rights (SSO role-based access Google Workspace).
• Implement new tools (SaaS) configure and automate processes and ensure system integration via APIs.

4. Security & Compliance

• Enforce IT security best practices (multi-factor authentication encryption backups).
• Monitor and deploy security updates.
• Ensure compliance with internal standards (GDPR access governance security audits).

5. Projects & Continuous Improvement

• Contribute to internal IT transformation and improvement projects.
• Identify bottlenecks and propose technical solutions.
• Drive automation initiatives to boost team efficiency.

Your profile for this job

• At least 2 years experience in IT support or IT operations ideally in a scale-up/SaaS context.
• Expertise with Apple environments (Jamf MDM) Google Workspace ITSM tools (e.g. Jira Freshservice).
• Comfortable with SaaS admin security and cross-tool automation (API Zapier etc.).
• Fluent in English (written & spoken).
• Known for being reliable thorough and service-oriented.
• Curious hands-on and driven to make things smoother through tech.

Your mind set to share our adventure

• You want to make an impact and move things forward collectively. Does hearing phrases like Yes but weve been doing it this way for years... make your hair stand on end We feel the same way: progress is made by questioning what already exists.
• You solve problems pragmatically and analytically.
• Youre looking for a fast-moving environment where your agility will be an asset. The 80-20 (Pareto) principle holds no secrets for you.
• Your ability to listen encourages you to challenge and improve yourself on an ongoing basis.

Benefits & Work Environment

• Dynamic Remote Culture: At Sparteo we embrace a flexible work environment that adapts to your lifestyle allowing you to contribute from wherever you feel most productive be it from home or our urban offices in Paris Lille or London.
• Close-knit Team: Be part of our dynamic and united team where collaboration innovation and mutual support drive our collective success and create a thriving work environment.
• Vibrant Social Events: Engage in regular social gatherings and company events that foster community and celebrate our milestones.
• Rapid Growth: Experience the excitement of working with a company in rapid expansion mode impacting the advertising technology landscape across Europe and beyond.
• Tailored Support: We provide robust career development support including training programs career check-ins with HR opportunities for internal mobility and performance feedback sessions conducted quarterly or semi-annually depending on your role.
• RTT Days: We support work-life balance with additional rest days (RTT) provided based on position and tenure empowering you to recharge and enjoy life outside of work.
• Comprehensive Health and pension plans: We provide a robust health benefits plan ensuring you and your family are covered and cared for.
• Additional Perks:
  • Benefit from the Swile card for meals.
  • Partial reimbursement of public transit passes.

Ready to join Team Sparteo Send us your CV and continue the recruitment process!

Here are the stages in our recruitment process

• Discussions about your driving forces your ambitions and our Sparteo mindset will be held with a member of our Talent Acquisition team.

• Analytical and business logic tests

• Discussions with one or more members of the Sparteo team including your future manager

• Taking up references

Our recruitment process is mainly conducted by videoconference; however certain stages may require a face-to-face meeting.