Estate Services Quality Assurance Officer
Estate Services Quality Assurance Officer
Posted on :
08-07-2025
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1 Vacancy
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Job Description
2 3 months contract with a local authority
Job Purpose
- As a member of the council the Estate Services Inspector will contribute proactively to the collective leadership for the council working collaboratively with Members services across the council partners and stakeholders to deliver the council s objectives and priorities. At the direction of the Estate Services Area Manager the inspector will be responsible for inspecting and monitoring estate services within the management area ensuring the highest standards of safety security cleanliness and overall appearance are met. Additionally maintaining accurate records of all inspections and taking remedial actions to complete work to Service Level Agreement will be crucial.
Key Duties/Accountabilities
- Assist in the testing and training of new cleaning equipment.
- Inspect and raise communal repairs; conduct post inspections.
- Assist in the management of communal keys.
- Provide information for managers to answer correspondence from residents and their representatives counsellors MP s etc. on matters associated with estate services within target timescales.
- Liaise with housing staff and contractors who provide other estate services to ensure efficient provision of services.
- Undertake inspections and audits of garages storage sheds and communal facilities as requested.
Essential Experience Required
- Experience of providing advice and practical assistance to the public preferably in the social housing field.
- Experience of working in and delivering services to a multi-cultural community.
- Experience of maintaining positive relationships with a range of stakeholders.
Essential Qualification Required
- Working knowledge of relevant legislation particularly Health and Safety (including fire safety) and issues relating to caretaking and estate services.
Additional information to note
- Working hours: 35 hours per week.
- This role will require you to obtain a Basic satisfactory clearance from the Disclosure and Barring Service.
Requirements
Requirements
- Experience in social housing field
- Experience working in a multi-cultural community
- Positive relationship management with stakeholders
- Working knowledge of relevant legislation particularly Health and Safety and caretaking issues
As a member of the council, to contribute proactively to the collective leadership for the council, working collaboratively with Members, services across the council, partners and stakeholders to deliver the council s objectives and priorities.
Education
As a member of the council, to contribute proactively to the collective leadership for the council, working collaboratively with Members, services across the council, partners and stakeholders to deliver the council s objectives and priorities.
Employment Type
Full Time
Key Skills
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