Customer Service Assistant
Customer Service Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team in Toledo OH. In this role you will be the first point of contact for our clients ensuring their inquiries are handled promptly and effectively. You will play a key role in maintaining customer satisfaction and supporting overall operations.
Responsibilities
Respond to customer inquiries via phone email and internal systems
Resolve product or service problems with professionalism and efficiency
Maintain accurate records of customer interactions and transactions
Assist in processing orders forms and requests
Collaborate with internal teams to ensure client needs are met
Follow up to ensure resolution and customer satisfaction
Monitor customer feedback and report trends to management
Qualifications :
Qualifications
High school diploma or equivalent; associates or bachelors degree preferred
Previous experience in customer service or administrative support (1 years)
Strong communication and interpersonal skills
Proficient in Microsoft Office and CRM software
Ability to multitask prioritize and manage time effectively
Problem-solving mindset and attention to detail
Additional Information :
Benefits
Competitive salary ($50000 - $60000 per year)
Opportunities for career advancement and professional development
Comprehensive training and ongoing support
Health dental and vision insurance options
Paid time off and holidays
Positive and collaborative team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
