Regional Network Supervisor
Regional Network Supervisor
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Job Description
- Challenge yourself in this dynamic and operationally complex role
- Together well achieve objectives and goals that meet the needs of our people and customers
- Permanent - full-time salaried position working a 24 x 7 shift work role based in the Regional Operations Centre (ROC)
At Qantas we represent Australia to the world. Our diverse country is known for its unique spirit mateship and a can-do attitude. Together were strong and resilient and we work hard to make sure were always at our best.
As a Regional Network Supervisor within the QantasLink Regional Operations Centre (ROC) you will provide supervisory support to the Duty Operations Control team. In this pivotal role youll oversee the Regional Duty Operations Controller team and play a key role in managing disruption recovery stakeholder coordination and strategic planning across the QantasLink network.
You will:
- Provide strategic leadership and direction to Duty Operations Controllers across the QantasLink network ensuring effective coordination and optimal use of Group assets during disruptions
- Act as the primary liaison between QantasLink Airline Operating Certificates (AOCs) leading Group-level recovery efforts and engaging key stakeholders including JOCC IOC CJO QMET.
- Manage relationship with Qantas commercial Sales and Charters teams ensuring best outcomes are delivered to our corporate customers.
- Deliver timely costed recovery recommendations to the Manager ROC Operations and serve as the escalation point for operational disruptions
- Collaborate on event planning and disruption recovery strategies contributing to operational reviews debriefs and major disruption response teams such as GMDT and GCAT
- Drive continuous improvement by ensuring procedural updates are implemented and communicated while upholding corporate service standards and compliance with Group policies
- Demonstrate a strategic mindset with the ability to navigate ambiguity influence diverse stakeholders and maintain a strong focus on operational excellence
- Hold tertiary qualifications in Aviation Business or Commerce (preferred) OR equivalent operational or airline experience with a proven track record in results-driven leadership within operational environments
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
Youll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
- Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
Qantas are equal opportunity employers so by coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.
If youre ready to step into a culture that will challenge and excite you submit an application and lets explore how we go places together.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
