Complex Manager-NHC
Complex Manager-NHC
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Job Description
Company:Nebraska Harvest Center Inc.
Location: Kearney or Ogallala Nebraska
Start Date:08/04/2025
Professional Level:Management
Key Area:Sales
MUST BE ELIGIBLE TO WORK IN THE U.S.
POSTION MAY BE LOCATED IN KEARNEY OR OGALLALA NEBRASKA
Nebraska Harvest Center is part of a family-owned company that has people throughout Nebraska. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together with our sales partners we strive to empower farmers to be the best in their fields.
Do you have what it takes to work with todays most advanced agricultural machinery If you are ready to make the move for a brighter future apply and become part of our success story!
Your role on our team:
The NHC Complex Manager is responsible for the growth of a multi-branch dealership brand while ensuring the highest level of customer service. The role is responsible for leading a culture that is fully aligned with the CLAAS brand strategy. The NHC Complex Manager has the necessary competencies to effectively manage business results for multi-retail locations including but not limited to: Profitability of equipment Sales (new and used) Parts & Service and appropriate inventory management. The position is responsible for implementing sustainable processes to support all functional areas through the effective management of finance administration personnel and safety.
- Responsible for the utilization of competencies to build develop and lead a team in a flexible and functional multi-location organization to profitably grow Ag dealership business.
- Responsible for revenue as well as defining and implementing standards and processes for tactical growth in cooperation with CLAAS North America leadership.
- Control and management of operating expenses including budget in assigned region(s).
- Manages after sales support to CLAAS retail customer base ensure after sales service is above peer groups (Best in Class).
- Analyzes and identify gaps and develop / implement strategies with the intention of strengthening optimizing and expanding business options.
- Acts as a change agent to align and execute business decisions and / or relationships in accordance to the CLAAS North America strategy.
- Performs go to market analysis of business with the intention of increasing market penetration and brand awareness.
- Monitoring of appropriate CLAAS branding and corporate identity within CLAAS Retail to ensure that the brand image is successfully transported into the market with maximum impact.
- In cooperation with North America Human Resources hire train develop and appraise staff effectively. Identify employees skills and develop them by coaching and counseling on a regular basis. Conducts performance appraisals timely and provide continual feedback on performance. Take timely corrective action as necessary and in accordance with company policies. Work with the North America Human Resource Department to handle disciplinary matters grievance resolutions and other personnel related issues.
Note: This position includes frequent travel by auto; valid drivers license with a verifiably safe driving history is required. May require overnight travel and weekend or evening work
Your profile:
- Bachelors degree in Business Administration Ag Economics or related field desired
- 7 years of experience in running and growing retail operations within relevant industry sectors.
- Strong understanding how Parts and Service Departments Function contribute to store profitability and customer satisfaction.
- Business Sales and Customer minded individual with practical industry experience.
- Proven ability to effectively manage a multi-store environment while supporting customer driven directives.
- Excellent sales management skills. Strong networking and negotiation skills. Ability to persuade and influence others.
- Knowledge of captive dealer networks.
- Advanced experience in team supervision / management to include training and staff development.
- Experience and proven success in optimizing dealer performance and growth.
- Proven ability to successfully launch new product lines into market.
- Proven customer relationship management skills.
- Effective change agent and decision maker with a clear vision with the ability to implement measurable improvements
- Ability to read and interpret financial statements.
- Exceptional written and oral communication skills ability to maintain confidentiality and tact.
- Knowledge of local regional and national regulations for business practices employment and safety.
Full-time Benefits Package Include:
- Premium free health dental vision short-term disability and long-term disability;
- Competitive paid time off;
- 401(k) with a generous company match;
- Retirement Readiness Program;
- Company-Paid Life Insurance;
- Flexible Spending Accounts;
- Dependent Care Resources Program;
- Tuition Reimbursement;
- Employee Assistance Program including mental health;
- Wellness Programs including weight loss diabetes management and high blood pressure management;
- Legal & Financial Services;
- Fun & Safe Environment
We look forward to your application.
Your contact from our Nebraska Harvest Center Recruiting Team
Michelle Schefcik
Nebraska Harvest Center Inc.
Here you can gain exciting insights into the international working world of our family-owned company:
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Required Experience:
Manager
Employment Type
Full Time
