The Order Expeditor is responsible for ensuring the timely and efficient processing and fulfillment of customer orders within the distribution center. This role involves tracking order progress identifying and resolving bottlenecks coordinating with various departments and communicating order status to management. The Order Expeditor plays a critical role in maintaining efficiency KPIs by ensuring orders are shipped accurately and on time.
Essential Duties and Responsibilities:
- Monitor orders in process proactively identifying and addressing any potential delays or issues
- Investigate and resolve order discrepancies such as allocation shortage/missing pieces
- Coordinate with warehouse staff (picking packing shipping) to expedite urgent orders and ensure timely processing
- Communicate with customer management to address rush requests and provide order status updates
- Work with inventory control to ensure orders are fully allocated from the correct pick locations
- Prioritize workload based on order urgency and customer requirements.
- Utilize warehouse management systems (WMS) and other relevant software to track orders and manage inventory.
- Assist in training new employees on order fulfillment processes.
- Adhere to all safety procedures and company policies.
Qualifications :
Qualifications:
- High school diploma or equivalent required; associates degree preferred.
- 2 years of experience in a distribution center or warehouse environment preferred.
- Strong understanding of order fulfillment processes including picking packing and shipping.
- Proficiency in using warehouse management systems (WMS) and other relevant software.
- Excellent communication interpersonal and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Ability to prioritize tasks and manage time effectively.
- Ability to work in a fast-paced environment and meet deadlines.
- Physical ability to stand walk and lift up to 50 pound
- Experience with Microsoft Office (Word Excel) WMS (Manhattan Scale)
Additional Information :
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
The position rate is at $21.25/hour for 1st Shift
7:00am-3:30pm Monday-Friday
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time