Sales Operations Support Specialist
Sales Operations Support Specialist
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1 Vacancy
Job Description
As part of the Sales Operations team the overall goal of the Sales Operations Specialist role is to improve the performance of a B2B sales organization. You will partner closely with sales marketing and client services to support a variety of initiatives that drive the sales process.
Key responsabilities:
- Provide user support to customer facing teams; including questions troubleshooting issues and application resolution including Salesforce Configure Price Quote (CPQ) and other sales processes and platforms reports and data quality.
- Partners with and trains sales and client services teams to ensure high standards of data quality in Salesforce.
- Develop training materials for new hires and continuing education on SF process and best practices.
- Collaborates with the sales organization and other users to support Salesforce strategies priorities and roadmaps.
- Works together with team members on shared responsibilities.
- Lead routing
- Billing requests
- Data quality initiatives
- Research requests
Qualifications :
- Bachelors degree is preferred.
- 3 years of experience in a sales support/operations or sales role preferably in B2B sales environment.
- Advanced knowledge of CPQ and electronic signature tools required.
- Knowledge of sales and marketing tech stack is preferred.
- Knowledge of sales principles sales cycle and process is preferred.
- Superior communication problem solving and analytical skills experience with presenting to management.
- Ability to work independently as well as part of a team on multiple projects.
- Competent in Excel Power Point Word
Additional Information :
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward and recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-ML2 #LI-Remote
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
