Contract Collection Specialist with Italian
Contract Collection Specialist with Italian
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Job Description
This is Worldline
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
The Opportunity
As a Contract Collection Specialist you will have a chance to be a part of a fast growing team of Specialists in Enterprise who are working with our Sales Team and Merchants and advise them on their queries as well as support the smooth documents collection and verification process. If you enjoy working on diverse projects and have exposure to various tasks as well as using your foreign language skills daily this role is for you!
Day to-Day Responsibilities
- You performquality checks on the documentation packages for Enterprise Merchants (assuring the Documentation packages compliance in the respect of Legal requirements; RISK requirements; Onboarding (set-up) requirements)
- You provideexpertise concerning the onboarding contract package documentation completeness and successful onboarding know-how
- You provide Preconsulting services
- You adviseon filling in missing contract detailsprovideanswers to contract questions
- You ensure fulfillment of customer data and bank data information (KYC/AML documents)
- You are responsible for the collectionof risk documents from merchants
- You takepart in meetings with different Stakeholders (Sales/Onboarding Team/Risk) and Merchants (email and telephone support)
Who Are We Looking For
We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and grow. In practice this means:
- At least 3 years of work experience
- Previous experience in KYC / AML / Customer Care would be an asset
- English and Polish at a very good level and additional knowledge ofItalian
- Previous experience in payment transactions environment (acquiring and merchant services) would be an asset
- Team player with an international mindset
- Problem-solving details-orientedanalytical and troubleshooting skills
- Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization
- Willingness to conduct telephone calls and virtual meetings
Perks & Benefits
At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Referral program
- Public transportation allowance
- Meal allowance
- Annual bonus.
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
Pursuant to the Article 24 sec. 6 of the Act of 14 June 2024 on the protection of whistleblowers we inform you that Worldline Financial Services (Europe) S.A. a joint-stock company Branch in Poland (hereinafter referred to as Worldline) is governed by the Regulations on the receipt of internal reports and taking follow-up actions (hereinafter referred to as the Regulations).
#LI-AS2
Required Experience:
Unclear Seniority
Employment Type
Full-Time
