Staff Public Cloud and ServiceNow Integration Engineer
Staff Public Cloud and ServiceNow Integration Engineer
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Job Description
What you get to do in this role:
The ServiceNow Integration Specialist role is responsible for driving the integration and automated management of major Cloud Service Providers (Azure AWS and GCP) using ServiceNow platform.
Leading from the front and extensive collaboration is essential the role requires close cooperation with product and engineering teams to ensure timely adoption delivery and joint development of any critical feature gaps. The position also involves working closely with cross-functional teams within Digital Technology (DT) to understand their cloud needs and deliver solutions on time.
Furthermore the person in this role contributes to progressive thinking by creating point-of-view documents white papers knowledge base articles and other documentation to make information about ServiceNow Gen AI capabilities more accessible to the broader organization.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes administration or problem-solving. This may include using AI-powered tools automating workflows reviewing AI-related insights or exploring AIs potential impact on the function or industry.
- 8 years of experience in ServiceNow platform administration development and integrating it with cloud providers (Azure AWS and GCP) is a must
- Hands-on experience in managing ServiceNow CMDB
- Proven experience in designing developing and implementing integrations using various ServiceNow integrations methods REST JDBC MID Servers etc.
- Solid understanding of API concepts data formats (XML JSON) and authentication protocols (OAuth SAML)
- Hands-on experience in managing large public cloud environments (Azure AWS GCP) and solid understanding of cloud concepts and their integration services
- Proficiency in scripting languages relevant to ServiceNow (e.g.: JavaScript GlideScript)
- Contribute to the overall health stability and performance of the ServiceNow platform
- Assist in platform upgrades patching and maintenance activities
- ServiceNow Certified System Administration (CSA) Certification is highly preferred
- ServiceNow Certified Implementation Specialist (CIS) in relevant modules (e.g.: IntegrationHub Service Mapping etc.) is a huge plus
- Solid hands-on experience in one of the automation tools Terraform (preferred) Ansible Puppet etc.
- Experience with containerization technologies (Docker Kubernetes) and relational databases (MySQL Postgres etc.)
- Working knowledge of DevOps tools (Jenkins GitHub etc.)
- Experience administering Linux/Windows Operating System
- Excellent verbal and written communication skills
- Excellent problem-solving and troubleshooting skills.
- Ability to understand and communicate complex technical systems
- Ability to work effectively in a fast-paced dynamic environment
- Works well in a team environment
Preferred Skills
- Experience in creating architectural/implementation diagrams and docs is essential
- Solid understanding and hands-on experience in implementing ServiceNows ITOM suite of products
- Stay up-to-update with the latest ServiceNow features integration capabilities and industry best practices
- Collaborate with cloud infrastructure teams and applications owners to ensure seamless and secure data flow
- Identify opportunities to automate manual processes through ServiceNow integrations
- Knowledge of DevOps principles and practices related to integrations
- Experience with monitoring and logging tools for integration health
- Experience with security best practice for cloud and platform integrations
- Experience with ITIL framework
- Experience in developing Agentic-AI solutions using ServiceNow platform to manage cloud use cases would be indeed special
FD21
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
