Located within the traditional unceded territory of the syilx people Westbank First Nation is a progressive and prosperous self-governing First Nation. The Okanagan Valley truly has it all including a great climate stunning scenery world-class ski resorts golf courses wineries and beaches.
Westbank First Nation values diversity and we are committed to creating a healthy strong and vibrant community through programs and services that promote physical mental emotional and spiritual well-being and healing. Come join our team and become part of an innovative and rewarding place to work.
POSITION SUMMARY
Reporting to the Information Technology Manager the Network Systems Administrator is an effective communicator focused on building and maintaining strong relationships with peers users vendors and other parties. This role is responsible for the implementation maintenance monitoring and support of a hybrid Active Directory (AD)/Entra multi-site environment including Local Area network (LAN)/Wide Area Network (WAN) Virtual Private Network (VPN) firewalls switches routers server virtualization environment wireless and voice technologies Storage Area Networks (SANs) and Network-Attached Storage (NAS) devices. This position requires the ability to provide exceptional service while delivering hands-on computer server and communications support to Westbank First Nation (WFN) and its entities. Strong analytical problem-solving and multi-tasking skills are essential in this role to maintain security business continuity and support departments in improving their processes and systems.
EDUCATION/EXPERIENCE
- Post-secondary education in Computer Science or related discipline from a recognized institution
- Successful completion of recognized industry certifications: Microsoft Server Microsoft Azure VMware or CompTIA
- A minimum of 5 years of computer and network administration experience in a hybrid Microsoft environment
- A minimum of 5 years of experience configuring monitoring and optimizing wired/wireless local and wide area networks SAN NAS VPN Voice Over Internet Protocol (VOIP) virtual server environments cabling infrastructure backup strategies firewalls Wireless Access Points (WAPs) routing and switching.
- A minimum of 2 years of experience configuring monitoring and optimizing cloud services like Microsoft Entra/Azure Exchange Online Microsoft Endpoint Security (Intune Defender Mobile Application Management (MAM)) Teams and SharePoint
- Previous experience working in a local government or First Nation setting is considered an asset
- Equivalent combination of education training and experience may be considered
REQUIREMENTS
- Criminal Record Check with results acceptable to WFN
- Valid Drivers license with acceptable drivers abstract and personal vehicle
- Able to lift at least 50 lbs
- Must be able to work during non-office hours
- Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of Westbank First Nation
JOB DUTIES/RESPONSIBILTIES
- Provides hands-on second-tier computer server and communications support to Westbank First Nation and its entities potentially during non-office hours; provides first-tier or other support as required.
- Advises the Information Technology Manager on all situations affecting departmental performance and resources
- Implements maintains optimizes and supports data voice and wireless communications systems; sets and enforces security in accordance with accepted IT standards & practices
- Implements maintains optimizes and supports a virtualized VMware server environment with attention to security high availability and scalability
- Maintains and supports SAN devices; monitors storage needs to ensure adequate capacity and performance
- Implements maintains and supports firewalls switches routers WAPs uninterruptible power supply (UPS) and NAS devices
- Manages monitors and optimizes local offsite and cloud backups
- Performs or arranges for hardware repairs and maintenance to computer server and peripheral equipment
- Configures monitors and supports Microsoft Defender for clients and ESET antivirus for servers
- Administration and support of critical applications including (but not limited to) Microsoft 365 Exchange online Microsoft Intune Defender OneDrive Teams and SQL server
- Maintains and updates hardware and software inventory and maintenance records
- Creates and maintains documentation including standard operating procedures while performing all duties
- Stays current with emerging technologies and best practices to recommend strategic upgrades and optimizations that enhance network performance security and efficiency
- Identifies gaps and recommends technology enhancements based on analysis of business processes workflow requirements data and security requirements
- Performs all duties and responsibilities in accordance with Westbank First Nation policies standards and procedures and as assigned by the Information Technology Manager
KNOWLEDGE/SKILLS/ABILITIES
- Strong knowledge of network protocols and their configuration
- Strong knowledge of Microsoft 365 and its associated services including Multifactor Authentication (MFA) Conditional Access policies Microsoft Endpoint Security OneDrive Teams and SharePoint
- Strong knowledge of a Microsoft on-premises environment including Active Directory group policy Exchange email and SQL database servers
- Expertise in a variety of wired & wireless communications infrastructure in a corporate environment
- Communicates respectfully and maintains a positive working relationship with IT team members WFN
employees management vendors and other parties - Ability to install configure and support network devices like routers switches and firewalls
- Knowledge of HP and Cisco switches and Fortinet firewalls
- Ability to set up and configure smartphones and tablets; working knowledge of Apple iPhones and iPads is considered an asset
- Knowledge of HPE Nimble/Alletra storage is considered an asset
- Knowledge of Vadim-iCity or other financial ERP software and accounting practices is an asset
- Knowledge of Laserfiche or other document management software is considered an asset
- Knowledge of Veeam backup and replication and software is considered an asset
- Knowledge of ESET or other Antivirus solutions is considered an asset
- Knowledge of basic project management is considered an asset
- Strong leadership problem-solving and multi-tasking skills
- Ability to set priorities meet deadlines and perform effectively in stressful situations
- Ability to effectively work independently or collaborate as part of a team
- Ability to express complex ideas clearly in both written and verbal communication
- Ability to adapt to evolving technologies and shifting operational landscapes
The median salary for this position is $80947
To learn more about Westbank First Nation please visit our website at .
All applications must be submitted through our Employment Opportunities page. Ensure you attach your cover letter and resume. Incomplete or late submissions will not be accepted.
This opportunity will close at midnight on Sunday July 13 2025
While we recognize the value of diversity in the workplace and welcome applications from people of all backgrounds preference will be provided to qualified WFN Members & Indigenous applicants.
Required Experience:
Unclear Seniority