Program Manager - Meals on Wheels, Senior Grocery

POSITION TITLE: Program Manager - Meals on Wheels Senior Grocery

RESPONSIBLE TO: Senior Manager of Programs

HRS PER WEEK: 40 hours/week: Monday Friday

CLASS: Exempt

SALARY: $58500 - $61500 Depending on experience

BENEFITS: Eligible for health vision and dental insurance the first of the month following 30 days of employment with other benefits eligibility after a 90-day mutual introductory period is completed. Eligible for FFLC-sponsored benefits (e.g. paid time off benefits such as holidays floating days vacation and sick).

SUMMARY OF POSITION: Responsible for successful leadership and administrative management of senior food programs and staff with a focus on alleviating senior hunger Meals on Wheels Senior Grocery Kibble on Wheels. Ensures the delivery of quality programs according to all relevant policies guidelines procedures and contracts. Leads program development and evaluation. Responsible for recruitment training hiring retention and recognition of staff and volunteers; budget development and expense control; required program reporting and compliance; and program outreach and promotion in the community. Requires filling in for meal delivery and grocery delivery on an ongoing basis. The ideal candidate will have a willingness to pitch in and help wherever needed.

PRIMARY TASKS & RESPONSIBILITIES:

Overall Program Leadership

• Develop implement and evaluate all aspects of FFLCs senior food programs
• Foster an inclusive and safe environment for volunteers and participants
• Participate in strategic and long-range program planning and evaluation
• Develop annual program goals and objectives
• Directly supervise the fiscal case management administrative and food preparation and responsibilities of staff
• Accurately track and submit monthly and annual billing reports of impact and statistics
• Negotiate and manage multiple federal state and local contracts
• Maintain membership in state and national Meals on Wheels Associations
• Participate in program visioning planning budgeting tracking and reporting

Supervision and Management

• Oversee recruitment hiring training retention evaluation and recognition of program staff and 100 volunteers
• Develop and support a collaborative positive team environment
• Evaluate performance coach employees towards the achievement of work plan objectives program outcomes and goals
• Meet regularly with Senior Food programs staff to give guidance and direction addressing problems as they arise.
• Check in regularly with Senior Manager of Programs to report problems and resolve issues
• Ensure documentation and training materials exist and are regularly updated for Senior Food roles

Budget and Fiscal Responsibility

• Create and administer annual program budgets
• Monitor expenses and ensure that programs operate within budget
• Monitor multiple and complex funding streams
• Compile and submit all monthly billings claims and financial reports required by multiple funding streams
• Work in conjunction with Senior & Disability Services on fundraising campaigns for Meals on Wheels
• Participatein grant writing reporting and other fundraising/donor acknowledgment efforts in collaboration with Development staff
• Solicit in-kind donations as needed

Volunteer Management

• Maximize program impact through efficient use of volunteer scheduling
• Create strategies and support for long-term volunteer retention
• Maintain comprehensive volunteer records
• Ensure volunteers receive staff support training and clear communication
• Develop and participate in volunteer appreciation and recognition activities

Education and Outreach

• Oversee and provide outreach within the community including presentations at conferences workshops community groups board and committee meetings.
• Maintain strong community partnerships
• Serve asa link between FFLC and other organizations to stay well-informed of best practices and innovative ideas as it relates to senior nutrition
• Attend and serve on community coalitions and groups related to senior hunger and related issues

Program Management and Compliance

• Ensure FOOD for Lane Countys compliance to contractual guidelines and procedures of all programs supervised
• Adhere to all applicable federal state and Oregon Food Bank regulations regarding food safety storage and handling
• Maintain accurate and updated program files
• Maintain a strong positive relationship with Senior and Disability Services
• Design update administer and analyze annual client satisfaction survey
• Maintain and update Performance Measures/Logic Models
• Implement and maintain effective database usage
• Coordinate purchasing andrepackaging pet food for Kibble on Wheels

SECONDARY TASKS

• Cross train in each Senior Food program role in order to fill in support and train as needed. Including client assessment case management meal delivery grocery delivery kitchen management food service and other daily tasks on an ongoing basis

OTHER TASKS & RESPONSIBILITES:

• Represent FOOD for Lane County with knowledge and respect
• Actively demonstrate FFLCsvalues of compassion inclusion and collaboration
• Attend monthly all-staff meetings Programs & Services Team meetings and other meetings as appropriate
• Perform other tasks as requested by supervisor

PREFERRED SKILLS AND QUALIFICATIONS: We value all forms of experience including unpaid work lived experience education and training.

• Experience working with programs that serve low-income diverse and multicultural clients
• Ability to collect compile analyze and disseminate data and statistics
• Ability to learn and absorb contractual requirements
• Ability to work in an open office environment with noise and interruptions
• Experience in grant writing reporting and other fundraising efforts
• Experience participating in community coalitions and advocacy related to senior hunger
• Computer proficiency especially with Microsoft Office suite of programs

REQUIRED SKILLS AND QUALIFICATIONS: We value all forms of experience including unpaid work lived experience education and training.

• Two years experience in program leadership and administration
• Experience in social services nonprofit management or related field
• Supervisory experience of both employees and volunteers
• Exceptional organizational skills
• Demonstrated ability to prepare program budgets and monitor expenses especially with complex and multiple funding streams and mechanisms
• Possess a current Food Handlers Card and Serv-Safe Manager certification or ability to obtain required certifications within six months of hire
• Safe driving record valid Oregon drivers license current vehicle insurance and ability to use personal vehicle for FFLC business and qualify for insurance coverage with FOOD For Lane Countys carriers (mileage reimbursement provided for personal vehicle use)
• Ability to work in diverse environments including office warehouse industrial freezer client homes outdoors and vehicles
• All offers for employment are contingent on a satisfactory background check

WORK ENVIRONMENT:

• This work is performed in a variety of both indoor (office warehouse industrial freezer clients home) outdoor and vehicle settings
• This work is performed year-round and requires the ability to withstand extreme temperatures hot and cold

PHYSICAL DEMANDS:

• Ability to safely lift 50 pounds repetitively and stand for long periods
• Physical ability to manage stairs walk to seniors residences and enter and exit your vehicle up to 25 times in a two-hour period
• Ability to safely work in a warehouse setting with lifting bending twisting reaching walking carrying as well as pushing and pulling carts moving pallets and transporting food and carts in and out of industrial freezers
• Ability to safely work in an office setting sitting typing computer work etc.

VOLUNTEER OPPORTUNITY: Applicants are welcome to schedule a volunteer shift with the Meals on Wheels team to observe the team in action and gain a better understanding of the program. If youre interested please email

Please note that participating in a volunteer shift does not guarantee you an interview and choosing not to volunteer will not affect your eligibility for consideration.

NOTE: Job descriptions are not intended to be and should not be construed as exhaustive lists of all responsibilities skills efforts or working conditions associated with a job. They are intended to be accurate reflections of principal job elements essential for making fair pay decisions about jobs.

Reasonable Accommodations: Food for Lane County complies with federal state and local laws regarding reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Human Resources .

FFLC is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race color religion sex sexual orientation gender gender identity age national origin marital status genetic information veteran status diverse ability or any other characteristic protected under local state or federal law.