Director, Advancement Systems & Technology

Job Summary/Basic Function:

The Director has overall oversight and responsibility for the administration integration operation security data acquisition & integrity and exports & reporting for the Boise State Foundations technical ecosystem including the primary CRM system of record and ancillary platforms software and infrastructure; reporting integration and data visualization tools and the staff supporting these functions. The position focuses on managing the strategy and team responsible for the Foundations systems infrastructure and usage and ensuring confidentiality integrity and availability of data and information.

Department Overview:

A nonprofit Idaho organization the Boise State University Foundation was established in 1964 for the benefit of Boise State University. We work to secure philanthropic support for the university by developing and nurturing relationships with our alumni and friends and stewarding gifts made to support Boise State. The Foundation works closely with university leadership the Boise State University Alumni Association and the Bronco Athletic Association.

Mission: To build a greater Boise State University we provide fundraising leadership and service across the university and partner with donors and alumni to inspire private support.

Core Values:

• Purpose Driven
• Relentless Excellence
• Responsible
• Collaborative

Level Scope:

Recognized subject matter expert who knows how to apply theory and put it into practice with in-depth understanding of the professional field with limited oversight from managers. Independently performs the full range of responsibilities within the function; requires deep job knowledge of area typically obtained through higher education combined with experience. Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions. May manage programs that include formulating strategies and administering policies processes and resources; functions with a high degree of autonomy. Influences others regarding policies practices and procedures.

Essential Functions:

60% of the time theDirector Advancement Systems & Technology:

• Develop annual program plans and provide strategic direction and oversight for the Advancement Systems & Information Delivery team.
• Gather and prepare documentation outlining the specifications and requirements for reports and business processes using interviews document analysis requirement workshops surveys business process descriptions use cases scenarios business analysis as well as task and workflow analysis.
• Develop requirement specifications according to standard templates using natural language and Structured Query Language (SQL). Oversee the team providing design query and presentation aspects of reports from conception to delivery.
• Translate requests into accurate reflections of requirements provide recommendations for solutions document processes anticipate needs work with Data Analysts and Developers to create accurate and detailed reports.
• Develop data workflow processes and documentation across the Foundations operations.
• Conduct systematic reviews of reports/queries performed by Data Analysts and Developers. Testing for accuracy evaluating quality and accounting for variation in findings between expected and actual outputs.
• Facilitate business side end-user requirements gathering and translation for technical resources to ensure a complete understanding of reporting needs and use cases to ensure successful solutions.
• Serve as a liaison with stakeholders Advancement Services colleagues and the Office of Information Technology (OIT) for the business requirements gathering design system definition testing conversion planning and interfaces that are part of the enhancements to the Foundations technical ecosystem.
• Provide overall subject matter expertise in Advancement Services data operations.
• Build and maintain relationships with Foundation colleagues to improve report service delivery and database functionality. Ensure that challenges problems or potential problems with data or systems are communicated quickly and clearly to other team members.
• Plan organize design and oversee implementation of data acquisition harvesting and hygiene practices and projects.
• Plan organize design oversee implementation of and evaluate reporting processes and efforts. Work with all staff on reporting needs and ensure availability of a library of reports queries dashboards and other information resources.

35% of the time theDirector Advancement Systems & Technology:

• Assist the Associate Vice President for Advancement Services to interpret needs help address and prioritize those needs and assess reporting and fundraising solutions throughout the Foundations tech ecosystem.
• Direct Data Analysts on data hygiene projects in the Foundations CRM platform and create data quality audit reports. Monitor reports and propose corrective actions.

5% of the time theDirector Advancement Systems & Technology:

• Perform other duties as assigned.

Knowledge Skills Abilities:

• Strong problem-solving abilities and be able to exercise independent initiative as appropriate. Attention to detail is critical.
• Well organized self-motivated; able to work on multiple tasks simultaneously.
• Strong interpersonal communication skills and the ability to communicate effectively and efficiently with co-workers and constituents in a highly professional manner.
• Results-oriented and goal driven.
• Supervisory experience.
• Broad knowledge of relational databases and how they function within an advancement/ fundraising office environment.
• Strong knowledge of data structures and experience administering relational databases.
• Familiarity with the technology marketplace specifically catering to non-profit advancement and alumni relations activities.
• Working knowledge and experience using natural language and Structure Query Language (SQL) and tools similar to SQL Developer SQL Management Studio MS Analysis Services Integration Services Reporting Services.

MinimumQualifications:

Bachelors or Advanced Degree and 5 years of professional experience or equivalent relevant experience.

Preferred Qualifications:

• Bachelors degree or equivalent in Computer Information Systems Management Information Systems or Computer Science plus 5 years of relevant professional experience including 2 years of managerial experience or an equivalent combination of education and experience.
• Preferred experience in higher education or non-profit industry in an advancement services/fundraising operations environment.
• Experience or coursework in project management methodology database concepts and/or business analysis is a plus.
• Prior experience with Blackbaud Raisers Edge NXT or equivalent CRM platforms preferred.

Salary and Benefits:

The minimum salary range starts at $81000.00 annually and is commensurate with State University provides a best-in-classbenefits package including (but not limited to):

• 12paid holidaysAND the University is closed between Christmas and New Years (requires use of 3 vacation days)
• Between 12-24annual paid vacation daysfor full-time Professional and Classified staff depending on position type and years of service
• 9.27% University contribution to yourORP retirement fund(Professional and Faculty employees)
• 11.96% University contribution to yourPERSI retirement fund(Classified employees)
• Excellent medical dental and otherhealth-related insurancecoverages
• Tuition fee waiverbenefits for employees spouses and their dependents
• See ourfull benefits pagefor more information!

Required Application Materials:

Please submit a cover letter indicating your interest and qualifications for the position. Attach a resume that includes employment history (including dates of employment).

About Us:

Nestled along the Boise River and steps from the state capitol Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. Were a trailblazing institution nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. Were building a thriving community of faculty and staff whose unique skills experiences and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idahos Treasure Valley at Experience:

Director