Platform Human Resource Manager
Platform Human Resource Manager
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Job Description
Your Career Deserves... MORE OPPORTUNITIES!
Paradies Lagardre is an award-winning and innovative Airport Concessionaire committed to delivering first-class experiences for both guests and associates. We are seeking a proactive and people-driven Platform Human Resource Manager (PHRM) to support our Retail and Dining Divisions at one of our airport locations. This is the perfect role for a hands-on HR leader who thrives in a dynamic fast-paced environment and is passionate about talent development compliance and associate engagement.
Why Join Us
Career Growth & HR Leadership Opportunities Build your career with a national brand recognized for innovation and excellence.
Fast-Paced Purpose-Driven Work Be a change-maker where every day brings new opportunities to lead.
Comprehensive Benefits Package Medical Dental Vision & more.
Company-Paid Time Off & Holiday Premium Pay Because balance matters.
401K Program Invest in your future.
Training & Development Expand your HR expertise with hands-on learning.
Associate Recognition Programs We celebrate you and your impact.
Dining & Merchandise Discounts Enjoy perks across our locations.
Transportation & Parking Assistance We support your commute.
About the Role:
As the Platform Human Resource Manager you will lead HR functions across our Dining and Retail operations within a single airport platform. You will serve as a trusted partner to our Flagship General Managers and associates overseeing recruitment onboarding compliance investigations training and engagement initiatives. This position plays a key role in shaping our workplace culture and ensuring operational HR excellence.
Key Responsibilities:
Recruitment & Talent Development Source screen and support onboarding to build strong teams across both divisions.
Employee Relations & Investigations Handle concerns with professionalism confidentiality and fairness.
Compliance & Training Ensure adherence to all company policies and legal requirements; monitor timely completion of training.
Engagement & Culture Champion associate engagement efforts and recognize team successes.
Policy Execution & HR Guidance Educate and support managers on HR policies processes and best practices.
Payroll & Personnel Administration Support accurate and timely HR transactions and recordkeeping.
Safety & Risk Management Promote safe work environments and assist with incident reporting.
Partnership Collaborate with your Regional HR Manager and location leadership to drive results and maintain compliance.
What Were Looking For:
35 years of experience in Human Resources preferably in food & beverage or retail
Bachelors degree in Human Resources or equivalent combination of education and experience
2 years of supervisory or managerial experience
Working knowledge of employment laws (EEO FMLA ADA etc.)
Availability for a flexible schedule including some nights weekends and holidays
Strong HR experience with a passion for associate development and operations partnership
Exceptional communication and problem-solving skills
Proficiency in investigations documentation and HR systems
Ability to thrive in a fast-paced customer-facing environment
Professionalism adaptability and a solutions-oriented mindset
- Bilingual (Spanish) is a plus!
Qualifications & Requirements:
Drive and support talent acquisition initiatives that contribute to sourcing interviewing and selecting individuals to build bench strength within the platform
Be a visible presenceavailable and responsive to management hourly associates guests and airport partners
Lead and guide the new hire and onboarding process
Assist in implementing the performance management process through coaching education and feedback
Conduct regular audits of HR-related processes to ensure efficiency and compliance (e.g. employee files training modules)
Conduct effective thorough and objective investigations
Prepare document and deliver counseling and disciplinary follow-up
Partner with the Regional Human Resource Manager on platform-level HR initiatives
Ensure all compliance-based and brand-specific training is completed by the due date
Set track and follow up on performance goals and expectations for platform leaders
Ensure timely and effective performance evaluations
Guide train and advise managers and associates on HR policies legal compliance (EEO ADA FMLA Workers Comp) and processes
Complete personnel and payroll-related administrative duties accurately and on time
Adhere to all security and loss prevention procedures to protect associates guests and company assets
Promote a safe work environment and complete incident reporting promptly
Ensure compliance with company policies operational standards and all federal state and local laws
Develop and manage associate incentive and recognition programs to support morale and engagement
Actively support the companys Open Door Policy and serve as an advocate for all associates
Serve as a trusted resource for HR-related questions coaching and associate support
Lead associate engagement efforts including participation in the annual engagement survey and morale-building meetings
Counsel associates on wellness leaves of absence and other company benefit programs
Provide operational support as needed
Other duties as assigned
Typical Knowledge and Skills:
Strong working knowledge of employment law (Wage and Hour FLSA ADA FMLA EEOC etc.)
Understanding of local state and federal labor regulations
Ability to communicate clearly and effectively at all levels of the organization
Excellent organizational skills with strong attention to detail especially in investigations and documentation
High-level conflict management skills with a commitment to discretion and confidentiality
Effective training and facilitation abilities for both large and small groups
Proficiency with Microsoft Office (Word Excel Outlook Access PowerPoint) and HRIS systems
Strategic analytical detail-oriented and comfortable in a fast-paced team-driven environment
Self-motivated and proactive in driving HR initiatives
Strong presentation and communication skills
Join Our Team & Make a Lasting Impact!
If youre ready to take the next step in your HR leadership journey and thrive in an environment where people come first we want to hear from you. Apply today and help shape the associate experience at Paradies Lagardre.
Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age physical or mental disability sexual orientation marital status military or veteran status gender identity and expression genetic information or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.
Required Experience:
Manager
Employment Type
Full-Time
