Customer Service Agent

The Import Export Agent

I.K. Hofmann is looking for an immediate long-term contract opening for an Import Export Agent in Los Angeles CA for a Cargo facility.

We are looking for ambitious and detail-oriented individuals to perform faced paced warehouse cargo work under supervision. They need to be flexible to work different shifts.

• Import/ Export Agents $23.81-$25.81

The Import Export Agent is responsible for:

Processes export and import inquires as per client requirements and procedures such as

processing of discrepancies at acceptance

preparation and finalization of outbound flights/trucks

handling of import documentation (delivery transfer and abandoned shipment)

Processes all Air Waybills and HAWBs and ensures accurate data capture as per clients requirements and procedures

Handles Special Cargo

Initiates invoicing accepts cash payments

Performs Service Recovery activities (i.e. tracing warehouse checks offloads

Performs Airmail Handling

Fully supports the quality standards

Works according to documented CHM and GOM procedures

Observes and applies the security requirements of the client and local authorities

Contacts customers informthem of any/all irregularities

Requirements.

Education: GED/High School desired Experience

Work Environment:

Office Setting - Working with others

Job essential functions:

Stand or Sit - Stationary position - Must be able to remain in a stationary position 50% of the time.

Walk Move - The person in this position needs to occasionally move about inside the office to access invoices office machinery etc.

The position requires constantly operating a computer and other office productivity machinery such as a computer calculator copier and printer.

Benefits

I.K. Hofmann USA Inc. values the contributions of our employees and we are pleased to offer the following benefit programs.

Medical

Prescription Drug Discounts

PTO and Sick Time

Dental & Vision

Short-Term Disability

Accident Critical Illness and Life Insurance Package

401k Traditional & Roth options

Employee Discount Program

Referral Program that offers $50 to both you and your referral after they work 80 hours

We are proud to be an equal opportunity employer and celebrate our employees differences regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.

ABOUT US

I.K. Hofmann USA is a leading international provider of professional employment services. We have over 20000 employees working in over 100 locations across five countries in fields ranging from industrial to office marketing to engineering technology and more. At I.K. Hofmann USA our strategy is to provide our employees with the freedom to do their job and entrust them with a will to serve.

We are proud to be an equal opportunity employer and celebrate our employees; differences regardless of race color religion sex sexual orientation gender identity national origin age disability Veteran status or any other protected classes. Our differences make us thrive! Must be eligible to work in the United States for any company without sponsorship.

For California residents please see our Employee and Applicant Notice at Collection and Privacy Policy for additional California-specific informationhere.