Position: Italian Video Content Analyst
Location: Porto Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Review sensitive content sometimes involving graphic or disturbing subject matter
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures especially the data protection policy.
REQUIREMENTS:
- C1 Italian level B2 English level written and spoken
- 6 months of experience in relevant field is preferred
- Ability to cover weekly shift rotation including occasional nights and weekends
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member as well as independently.
BENEFITS:
- International community
- Modern office in a city center with open spaces easy to access with public transportation
- Comprehensive initial training and and guidance to make sure youre well prepared and comfortable at a new workplace
- Support from your colleagues with coaching and mentoring opportunities
- Health and Wellbeing initiatives
- Relocation support
- Monthly meal allowance and much more!