Customs Engagement Specialist
Customs Engagement Specialist
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1 Vacancy
Job Description
Role: Customs Engagement Specialist
Salary: 25000 - 28000
Location: Southampton (hybrid - min 3 days in the office)
We are currently recruiting for a Customs Engagement Specialist to be based in our office in Southampton. The successful candidate will need to possess excellent communication and customer service skills as well as strong commercial acumen to proactively engage and drive new business opportunities.
Customs Engagement Specialist the role
- Make outbound calls to prospective and new clients to welcome them answer questions and guide them through the onboarding process.
- Respond to inbound client queries via phone video calls and email in a timely and professional manner.
- Proactively contact clients who have become inactive to understand their concerns and offer support including delisting assistance if needed.
- Liaise with the AVASK Customs team to ensure they are informed of client activity and requirements.
- Provide tailored advice and updates to both new and existing clients.
- Collaborate with internal departments to stay informed on service updates and trends.
Customs Engagement Specialist the person
- Proven background in direct sales telesales or customer service.
- Outgoing confident and personable with a natural ability to build rapport.
- Excellent verbal and written communication skills.
- Target-driven and motivated to help clients grow and succeed.
- Highly organised with the ability to manage multiple tasks and meet deadlines.
- Comfortable working independently and as part of a team.
Customs Engagement Specialist the benefits
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme (up to 5 days per year).
- Company Pension scheme (Royal London).
- Cycle2Work Scheme.
- Private Healthcare Insurance (Vitality).
- Subsidised caf with onsite Chef.
- Flexible working.
- Regular departmental socials company wide.
ABOUT AVASK:
AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT tax and accounting for e-commerce businesses.
AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions to ensuring they are fully compliant.#PR2
Employment Type
Full Time
